Hello. I need help in removing the w32.Malware.Gen from my computer. My husband first noticed it over the weekend when WebRoot popped up saying it had detected a threat (W32.malware.gen located in c:/users/chris/appdata/local/temp). However, when he ran the webroot program to remove it, webroot was unable to locate any threat. We now have ads popping up constantly. When we try to click a link or go to another site a new tab will pop up saying our software is out of date. I ran Kaspersky tdss killer and it was unble to locate any threat either. My husband also ran spybot which also didn't help. Can you help get this remove? Thanks so much!