1. As for Acronis, no don't install. Didn't mean to sound like i was asking about the Acronis tool i previously mentioned, just meant to ask if you have any Acronis products installed. Don't install any just yet. 2. You can put any still open questions/data requests i made on HOLD (needn't do anything more just yet). Before collecting any more of that info, i think it worthwhile to run a trace through the plug-and-play / device install process. So i'll post some new instructions tomorrow on what to do. Based on what i see as the result, it may answer some issues or at least help narrow what i'm looking for. 3. just fyi... to help the TechSpot moderators (who've been merging posts when you've been posting replies to your own post) if you want to add new info and your last post hasn't been replied to yet, just click Edit button to edit that post and add info to end. And just indicated something like *** EDIT *** as you've seen me do.