Hi,
Was that a long process. I completed everything as outlined in the 15 steps, but please tell me what I did wrong with the AVG Antispyware.
I set all elements to "quarantine" as instructed. When the scan completed it found 38 traces and all of them were marked as "delete". When I looked at the report it posted the "no action taken" phrase you DIDN'T want to see in the log.
Thinking I didn't read it correctly, I exited out and did another scan and came up with the same thing. They were all marked "delete" and one of them was actually put in the "quarantine" under infections. All but one was deleted, but the log still says "no action taken". What did I do wrong? Not feeling very bright at this point...
There were no rootkits found.
Big Question: Prior to having kids old enough to get on the internet, we didn't have any issues. The kids use the computer alot for Facebook, Itunes, Limewire. Are those sources of infection?
Thank you for your help. Sorry I had trouble with the AVG Antispyware.
Kindest Regards,
Littlebella