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whataboutadog

By mprego
Oct 19, 2007
  1. I have the whatabouta dog virus on my laptop and I dont know where to begin to try and remove. Any and all help would be appreciated. Thanks
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Very Important: Before deciding whether you should clean or reformat your system, go and read this thread HERE and decide what it is you want to do.

    If after reading the above, you wish to clean your system, do the following.

    Right click on this link DelO15Domains.inf and choose Save As. Save it to your desktop. Right click on that file and choose Install. It will run immediately (you won't be able to see anything happen). You may delete it afterwards. NOTE: This script will delete any sites you may have added to the Trusted Sites. So if you want them back, you have to add them back to the Trusted Sites again.

    Please download FindAWF to your Desktop.
    Double-click FindAWF.exe to start the tool.
    Select "option #1 - Scan for bak folders" by typing 1 and press Enter
    When the tool has completed, a report will open up in notepad. Please post the results of the awf.txt as an attachment.

    Also, please attach a HJT log as per these instructions.

    Regards Howard :wave: :wave:

    This thread is for the use of mprego only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  3. mprego

    mprego TS Rookie Topic Starter

    Thanks for the help, here is what I got
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Double-click FindAWF.exe to start the tool. Then, do the following
    Select "option #2 - Restore files from bak folders" by typing 2 and press Enter .
    A text file will open up. Please copy/paste the following text from the quote box (all except the word QUOTE) into the text file.

    Close the .txt file and click Yes to save the changes.
    When the tool has completed, a report will open up in notepad. Please post the results of the awf.txt in your next reply as an attachment.


    Regards Howard :)

    This thread is for the use of mprego only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  5. mprego

    mprego TS Rookie Topic Starter

    Here you go
     
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Please double-click the FindAWF icon once again
    This time we are going to remove some folders.


    Use the following option: Press 3 then Enter to remove bak folders


    A text file opens called: folders.txt
    Click below the line and paste the following list of folders to be removed:




    Next, close and click Yes to save the changes.

    When done with the above, FindAWF automatically runs a new scan and opens a new log that you need to post.
    Please provide the new FindAWF log

    Regards Howard :)

    This thread is for the use of mprego only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  7. mprego

    mprego TS Rookie Topic Starter

    Here it is
     
  8. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Just one bak file left to deal with. but it`s probably better if we delete it manually.


    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    quickset.exe

    Close task manager.

    Locate and delete the following bold files and/or directories(if there).

    C:\Program Files\Dell\QuickSet\bak<Delete the entire folder.

    Reboot into normal mode and rehide your protected OS files.

    Please download FindAWF to your Desktop.
    Double-click FindAWF.exe to start the tool.
    Select "option #1 - Scan for bak folders" by typing 1 and press Enter
    When the tool has completed, a report will open up in notepad. Please post the results of the awf.txt as an attachment.

    Also, please post a fresh HJT log.

    Regards Howard :)

    This thread is for the use of mprego only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  9. mprego

    mprego TS Rookie Topic Starter

    Strange thing is when I startup in safe mode, my password no longer works and I cant get into Windows? Any ideas?
     
  10. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Ok, try it from normal mode then.

    Regards Howard :)
     
  11. mprego

    mprego TS Rookie Topic Starter

    Here is what I got
     
  12. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your awf.txt is now clean and your main infection is gone.

    Now, in the interests of making sure your system is clean, please do the following.

    Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.

    Post fresh HJT, AVG Antispyware and Combofix logs as attachments into this thread, only after doing the above.

    Also, let me know the results of the Panda Antirootkit scan.

    Regards Howard :)

    This thread is for the use of mprego only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
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