What's blocking adding to an online shopping cart?

By macx
Dec 5, 2005
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  1. Have been feeling good about my new system,
    tried to order some items online for a friend's unit,
    can't add items to shopping carts, even with
    "all cookies enabled" ????

    I have a router w/firewall, Sygate Personal Firewall,
    AVG Free, Ad-Aware, Ewido Security Suite, Spyware Guard.
    (I've been blasted too many times!!)

    Netscape 7

    Any of those blocking OUTGOING??

    Thanks!!
  2. Mictlantecuhtli

    Mictlantecuhtli TechSpot Evangelist Posts: 4,916   +9

    Depends on the shop. Have you tried with another browser? It could be a JavaScript problem. I don't think firewalls block port 443 (https, usually used by online shops). If you'd tell which shop it is, this would be easier..
  3. macx

    macx TechSpot Maniac Topic Starter Posts: 743

    It first was with NewEgg, and after adjusting
    my Cookie setting to "Accept All" and it still
    wouldn't take, I thought maybe it was just
    that vendor.

    So tried Tiger Direct, but had the same results.

    Both are "Shopping Cart" setups
  4. RealBlackStuff

    RealBlackStuff Newcomer, in training Posts: 8,165

    Have you tried Firefox, Opera, or (perish the thought) IE?
  5. macx

    macx TechSpot Maniac Topic Starter Posts: 743

    No, by the time I got thru messing with it I needed to
    get to bed, I just did it on my machine at work.

    I try to stay away from IE especially when there's
    anything to do with a credit card etc!

    Guess I coulda tried Yahoo, I'm signed in to that,
    but I just left it for this past morning at work.
  6. Grr_San_jose_Ca

    Grr_San_jose_Ca Newcomer, in training Posts: 106

    Hey Make sure your date and time settings are right i had that same problem
  7. RealBlackStuff

    RealBlackStuff Newcomer, in training Posts: 8,165

    A number of sites are still heavily IE-dependent.
    Only yesterday I tried to register my new Kyocera FS-1020D Laserprinter, and I could not do it with Firefox, only IE worked. (some rotten ActiveX)
    I sent them an angry email under Customer Feedback.
    www.kyoceramita.co.uk/welcome

    Addition: within 24 hours, I got an email from Kyocera with the happy tiding, that their registration had been made compatible with Firefox, Konqueror and Safari.
    Fair play to them!
  8. macx

    macx TechSpot Maniac Topic Starter Posts: 743

    Now that you mention it - -

    I've noticed some sites such as you mention.

    That's probly it because when I switched to
    IE everything went thru fine.

    I only do that when there's no other apparent
    option, then fully scan the critical components
    of my OS.
  9. jobeard

    jobeard TS Ambassador Posts: 13,336   +293

    Any firewall SHOULD default to
    block all inbound
    but the default for outbound varies by vendor.

    Just add Allow any outbound tcp port 443 and the connection should be made.

    you comment 'Add to shopping cart'. Before you get to that point,
    do you already have a secured connection (ie: the LOCK symbol visable) or
    do you anticipate it would normally occur by clicking the ADD button?

    IF the LOCK is already on the browser, then port 443 and your firewall
    are not the issue that needs to be solved
    .
  10. macx

    macx TechSpot Maniac Topic Starter Posts: 743

    Thanks for the info!

    I learn something new everytime I log on here.

    I've saved that info and will check it next time
    I have problems and see if I can work it out.
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