When I play videos it does this weird thing like freezes but plays

By lorix3marie
Mar 27, 2008
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  1. my sound is not playing well. it started to do this weird sound when i play a song/video. i can not explain it. so i recorded a video of my laptop while playing a video then it playing a MP3 song. so you can fully get what im trying to explain.
    below is the link to the video:

    s80.photobucket.com/albums/j166/Orila07/?action=view&current=DSCF5864.flv



    any one that can fix this problem,
    PLEASE HELP ME! :]
  2. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Sounds better than the original !

    Actually, please download a codec pack, here's one: http://www.free-codecs.com/download/Codec_Pack_All_in_1.htm

    Also confirm your drivers are updated for your sound card
    One way to do this is to do a Windows Update and select "Custom"
    Another way is to go to your Laptops support page, they usually have an auto detect button, that you can use to download your audio drivers.

    And cover those legs !
  3. lorix3marie

    lorix3marie Newcomer, in training Topic Starter Posts: 17

    okay so i downloaded that thing.
    what is it supose to do?

    and how do you do a windows update?

    how do you get to the suport page?

    haha, and my bad:]
  4. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Install the codec package

    Start--> Run--> %SystemRoot%\system32\wupdmgr.exe
    Select "Custom"
    There's some waiting for pages to change and what not
    Hopefully there's an audio driver update

    And what brand and model number is your Laptop?
    Just go to their support page and re-download the audio drivers (and install them)
  5. lorix3marie

    lorix3marie Newcomer, in training Topic Starter Posts: 17

    acer, aspire 3620
  6. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

  7. lorix3marie

    lorix3marie Newcomer, in training Topic Starter Posts: 17

    it still sucks
  8. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    One week later.

    The sound still sucks ?

    If so then it may be better to uninstall it completely, then re-install it clean again

    Please go to Add/Remove programs and locate you sound program (presently unknown to me)
    After that, go to Start -> Run -> devmgmt.msc -> OK
    Confirm your sound driver is fully un-installed by clicking the + sign on Sound
    (You can select each one then uninstall it)

    You may need to restart (but if Windows does not state this, then continue on

    Confirm you have your correct sound driver from Asus (previously downloaded)
    Re-install your updated sound driver

    Reply back within 7 days (even provide a song and dance link for TechSpot - that'll be fun :) )
  9. lorix3marie

    lorix3marie Newcomer, in training Topic Starter Posts: 17

    on the add/remove programs where am i supse to see the audio thing,
    and when i click + for sound drivers it shows different kinds of audio's , do i remove all of them?
  10. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Under the sound + sign, yes remove them all.
    In add/remove progs. it should be something live SoundBlaster or Realtec or I don't know, as I don't know what sound program driver you have installed.
    And where's the song and dance ?
  11. lorix3marie

    lorix3marie Newcomer, in training Topic Starter Posts: 17

    look at that picture, thats what i get under the sound+

    so i do delete all of them? if so, how do i delete them?

    and the what song and dance?
    haha:]
     
  12. lorix3marie

    lorix3marie Newcomer, in training Topic Starter Posts: 17

  13. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    RealTek AC'97

    Check for that in Add/Remove programs, and remove it
    In device manager, remove all, except the lines with vide in
    Install the newest updated Sound driver

    I'll leave the S&D alone now :(
  14. lorix3marie

    lorix3marie Newcomer, in training Topic Starter Posts: 17

    okay,
    where do i install the newest updated sound driver?


    && noo dont leave it aloneeee!
    haha:]
  15. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    No not you, the song by you! (forthcomming!)

    This link to your drivers http://support.acer-euro.com/drivers/notebook/as_3620.html

    Select your Windows version
    Select the drop down arrow
    Select audio
    You'll get a security prompt to download the file, (top of page) select this

    Note: if it doesn't work, just select audio again (in the drop down menu) and it will work.

    S=song
    D=dance
  16. tweakboy

    tweakboy TechSpot Maniac Posts: 518

    What sound card you got ? You need to update the sound card drivers, if u using onboard sound, get the latest version of the audio drivers or mobo drivers which include it.

    After that make sure all cables are checked and in place. You shouldn't have this problem now.

    Also NOTE: You must download K LITE codec pack, google her in. Then you should be set.

    Also try reducing your audio performance to basic ,,, man things to try, ull get it fixed,, GL chief,,
  17. lorix3marie

    lorix3marie Newcomer, in training Topic Starter Posts: 17

    i downloaded the audio, and yes, i am aware what S&D stand for, haha:]
    so im making up a song?




    &&&&& Tweakboy;
    does it matter which one i download of the Klite?
    i found them, but there is alot of different ones
  18. lorix3marie

    lorix3marie Newcomer, in training Topic Starter Posts: 17

    okay i downloaded everything, but it stilldoes the little go-freeze-go-freeeze thing.
  19. lorix3marie

    lorix3marie Newcomer, in training Topic Starter Posts: 17

    right now, i think its mainly my windows media player.
    -know how to fix that?
  20. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Yes

    To fix all Windows file system errors
    Click Start --> Run --> sfc /scannow (note: space after sfc )
    You will need your Windows CD and it may take up to an hour to complete.

    Note: This will not affect your data or anything else. It just confirms all Windows files are intact and working properly.
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