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when installing DirectX 9 why do i get the error that says it hasnt passed XP logo...

Discussion in 'Storage and Networking' started by Xain, Sep 22, 2003.

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  1. Xain Newcomer, in training

    Why is it that when trying to install DirectX 9.0, i get an error that says it has not passed the Windows XP logo test and the install has failed even though it is Windows XP supported?
    Xain, Sep 22, 2003
    #1

  2. StormBringer Newcomer, in training

    Try disabling AV software and try again.
    StormBringer, Sep 22, 2003
    #2

  3. Xain Newcomer, in training

    What do you mean by disabling AV software?
    Xain, Sep 22, 2003
    #3

  4. StormBringer Newcomer, in training

    Your antivirus. Antivirus software tends to interfere with installs.
    StormBringer, Sep 22, 2003
    #4

  5. LORDofCHAOS Newcomer, in training

    To correct this issue, first go Start > Run and enter services.msc
    A list of Windows Services should now appear on your screen, scroll down the list until you find Cryptographic Services. Right click this and select properties. Now ensure that the startup type is set to automatic and click the start button in that window if the service status is stopped.

    -= 'Somethings Gotta Change.. ' said thy Lord
    ' ... and that is MY business' =-
    LORDofCHAOS, Jan 11, 2004
    #5

  6. dr3K Newcomer, in training

    hasnt passed XP logo...

    which version os DirectX9 are you trying to install, Their MS homepage has version 9b released 7/1/03 which i just downloaded on an in-laws puter installed pretty well, but didn't have the diagnotic tool
    dr3K, Jan 18, 2004
    #6
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