Ok, it seems that I have a similar problem that others have had. My sound has seemed to disappear. Here are my PC specs: I'm using a Dell Dimension 9100. Windows XP Home Editon 5.1.2600. Internet Explorer is 7.0. I saw from an earlier post to use Everest to figure out my sound card. The following is a copy from what it states is Windows Audio: Device Identifier Device Description wave-in.0 0001 0050 Modem #0 Line Record wave-out.0 0001 0051 Modem #0 Line Playback And next, it says PCI/PnP Audio Device Description Type Intel 82801GB ICH7 - High Definition Audio Controller [A-1] PCI I've been working on this for two weeks. Can anyone offer any suggestions?