Hi I recently purchase a refurbished acer cloudbook laptop, I am pretty much a beginner at the computer thing. So I logged in like I always do, and I can't get the laptop to go online. We have a great connection. But when we click on the Firefox icon I see the little blue ring flicker really quick, and then nothing. Usally I click it, and it stays on while I am going online. But it does nothing. Do you have any ideas? What could be wrong with it? I am confused. I have tried looking at the display, or control panel for info, but it really doesn't want to work right. I also have an icon for the Acer cloudbook Care Center, doesn't do any good because I can't get online to do anything.