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WiFi adapter does not work on my laptop

  1. Saeed Nolehdan

    Saeed Nolehdan TS Rookie Topic Starter

    Thanks for reply, I checked my BIOS but couldn't find I/O device , I had look at HP website but the menu's tab in there is different from mine, as I have main , security , system diagnostic and Exit ... there is no "advanced" tab .
    Is there any other way that I can have look at?
     
  2. tipstir

    tipstir TS Ambassador Posts: 4,686   +86

    Nope that means the BIOS is crippled by them, meaning they won't let you change features settings. Everything is on automatic or PnP Plug-in-play. Or a Smart BIOS. So you have to use Windows Device Manager and see if it can detect your Network adapters? You can disable them from there also. There is I/O in the device manager, you would have to active those views. Just be careful.
     
  3. Saeed Nolehdan

    Saeed Nolehdan TS Rookie Topic Starter

    I turned on " show hidden devices" this is what I see . it does detect network adaptor . Please advise me what to do next .
     

    Attached Files:

  4. tipstir

    tipstir TS Ambassador Posts: 4,686   +86

    Disable this:
    Intel(R) WiFi Link 5100 AGN #2 this should be Intel(R) WiFi Link 5100 AGN

    Optional but might be need is to uninstall this driver but don't delete it. Reboot the laptop and this will let Windows build and install the device driver. It shouldn't say #2 though.

    Disable all these:
    Microsoft ISATAP Adapter #2, #3, #4 this should be Microsoft ISATAP Adapter

    Disable this:
    HTC Remote NDIS based Device #3 this should be HTC Remote NDIS Base Device

    Just disable them don't delete them. If everything works out then you can uninstall them and delete them.

    These with the extra numbers unless there is more than one of the same device in the system, if not you have multi-devices for the same device. You need to fix this.
     
  5. Saeed Nolehdan

    Saeed Nolehdan TS Rookie Topic Starter

    Tried that and didnt work ,I restarted the system everything was the same as before . it showed wireless network connection disabled so I enabled that and couldnt find any connection and no send and receive in statues.
     
  6. tipstir

    tipstir TS Ambassador Posts: 4,686   +86

    Then you going to have to remove the drivers and then let Windows rebuild them or you going to have to have the drivers on the system ready for Windows to ask you for driver locations. All those drivers including the ones without the #x next to them to fix this issue. Best you do this under Safe Mode instead of the regular log in.
     
  7. Saeed Nolehdan

    Saeed Nolehdan TS Rookie Topic Starter

    if u mean uninstalling by removing these devices, it didnt work either :(
     
  8. Saeed Nolehdan

    Saeed Nolehdan TS Rookie Topic Starter

    Thats it ? no one can solve it ? I knew it :(
     


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