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WiFi problem on my Laptop

By bballman53187
Feb 18, 2007
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  1. Ok so ever since I installed my wirless router, my laptop has short bursts where it loses connection. Scenario 1- Loses connection for about 1-2 seconds and reconnects, Scenario 2- Loses complete connection and I have to "Repair" the windows connection. I have a desktop that is also hooked up to the router, but not wirelessly and never loses connection. Is this a problem I'm having with the WiFi adapter in the laptop?
  2. jobeard

    jobeard TS Ambassador Posts: 13,403   +314

    could be either the router or the pc adaptor.

    first response here is always search and apply any/all fireware updates to
    both adaptors AND to apply any driver updates for the PC adaptor
  3. bballman53187

    bballman53187 TS Rookie Topic Starter Posts: 32

    how exactly do you do that?
  4. jobeard

    jobeard TS Ambassador Posts: 13,403   +314

    get the make and model number of both the router and the PC adaptor.

    go to the vendor's website and look up support or downloads.

    download the appropriate code and install per the instructions.


    For the PC driver for the wireless adaptor, get online first.
    Then you can go to your Device Manager,
    find the device, dbl-click on it for the properties, click the Driver Tab,
    and then the Update Driver. BE SURE to save the file found and UPDATE
    after you disconnect from the internet -- you can't update the device while in use :)
  5. raybay

    raybay TS Evangelist Posts: 10,716   +6

    Do you use a PC Card (pcmcia) wireless card that plugs into a slot on the laptop? We have seen an enormous number of failures of these devices from LinkSys, Belkin, D-Link, Speedstream, and SMC... They light up but work intermittantly, then finally not at all.
    Removing the drivers in device manager, then rebooting, and installing the latest driver downloads sometimes helps.
  6. bballman53187

    bballman53187 TS Rookie Topic Starter Posts: 32

    No the wireless internet is built into the Laptop. If it was the router driver, wouldn't it disconnect from the desktop as well?

    EDIT: Okay, there are no drivers for the router. Lynksys Wirless G with SRX200, model# WRT54GX2, There was firmware that was realeased at the end of january but A) Idk what that is, B) Idk how to use/install/update it.

    Now for the internet adapter, its a Broadcom 80211 b/g WLAN, but i dont know a model number.
  7. jobeard

    jobeard TS Ambassador Posts: 13,403   +314

    no, not at all; it's a radio transmission/reception issue, not ethernet connectivity per se

    edit: didn't say router had drivers. it does have firmware -- code that runs inside it, not on your system
  8. bballman53187

    bballman53187 TS Rookie Topic Starter Posts: 32

    So how do I use the firmware I downloaded?
  9. jobeard

    jobeard TS Ambassador Posts: 13,403   +314

    add link to the UG

    sorry; that's make and model number specific

    get your manual or download one and read up on updating your firmware

    edit:
    the UG is located here

    Edited by Moderator: Removed quote. There`s no need to quote the post directly above your own. ;)
  10. bballman53187

    bballman53187 TS Rookie Topic Starter Posts: 32

    now how do i find out the model number for my wireless adapter?


    Edit: Firmware updated
  11. tipstir

    tipstir TS Ambassador Posts: 4,654   +82

    Go to the laptop manfacturer and download the LAN and wireless drivers, is the best bet.
     
  12. bballman53187

    bballman53187 TS Rookie Topic Starter Posts: 32

    did it, still have the same problem


    EDIT: So anyone else got any other Ideas?
  13. bballman53187

    bballman53187 TS Rookie Topic Starter Posts: 32

    No one knows what could be up?
  14. jobeard

    jobeard TS Ambassador Posts: 13,403   +314

    post your ipconfig /all results please

    describe the physical arrangement -- how far is your laptop to the router?

    is your router a B/G compatible? if your laptop adaptor is G, then disable
    the router B support -- it gets confuse when both are allowed
  15. bballman53187

    bballman53187 TS Rookie Topic Starter Posts: 32

    I cannot attach the IPconfig and i couldnt copy and paste the text so I hosted it on photobucket:

    http://s112.photobucket.com/albums/n186/bballman53187/?action=view&current=ipconfig.jpg

    The laptop is either 3 feet from the router, or about 20, depending on what room I'm in.

    And the adaptor is b/g compatible, the router is a wirless-g (says on the box) but on the side with the information under "standards" it says "IEEE 802.3, IEEE 802.3u, IEEE 802.11g, IEEE 802.11b"

    I don't really know what b/g means in these cases though. If i have to disable the B or G how do I disable the appropriate one?
  16. tipstir

    tipstir TS Ambassador Posts: 4,654   +82

    Something not right with your setup...

    1. Uninstall the drivers for wireless
    2. Reboot the laptop
    3. Next Let Windows install the drivers for the wireless card again it should have done that automatically.. then disable the wireless
    4. Do you have wired connection on that laptop? Should?
    5. Tried the wired connection first connected to the Router with LAN cable.
    6. Do this:

    click start
    click run
    type: cmd
    next do route print

    and send that image to your photobucket..

    7. Enable the wireless
    8. do a route print again
    Send that image to your photobucket..
  17. bballman53187

    bballman53187 TS Rookie Topic Starter Posts: 32

  18. bballman53187

    bballman53187 TS Rookie Topic Starter Posts: 32

    Anything? It's still going on
  19. bballman53187

    bballman53187 TS Rookie Topic Starter Posts: 32

    Can anyone help?
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