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Win 8 Pro (x64) BSOD - 0x7e & 0xbe

By Baasha
Oct 6, 2013
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  1. I use my computer for rendering videos that I have edited.

    While rendering some videos, I keep getting BSODs - some are 0x7e and others are 0xbe and some 0x50.

    My rig specs are:

    CPU: i7 990X @ 4.4Ghz (1.31V)
    GPU: 2x GTX-780 Classified SLI
    MoBo: ASUS P6T7 WS SuperComputer
    HDD/SSD: Samsung 840 EVO (250GB)
    OS: Win 8 Pro x64

    I ran Intel Burn Test several times (10 runs) and it passed fine and everything else works properly. I can play games, watch movies, and do other stuff on the computer but whenever I'm rendering a video, it crashes after some time with the bugcheck codes listed above.

    I used WhoCrashed to read the minidump files and this is what it shows:

    [​IMG]
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,227   +232

    Looks like a boot SSD problem
     
  3. Baasha

    Baasha TS Rookie Topic Starter Posts: 16

    ^Could you please elaborate?

    I just got this brand new Samsung EVO SSD and in Samsung Magician (software for monitoring the SSD), it shows a clean bill of health(?).

    Here is the SMART data from the SSD:

    [​IMG]
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,227   +232

    Use Memtest86 to test the memory:
    http://www.memtest.org/
    Download v5.01.iso and burn it to a CD or DVD. Run Memtest86 for at least 7 passes. No errors are allowed
     
  5. Baasha

    Baasha TS Rookie Topic Starter Posts: 16

    I ran MemTest86 and ran 8 passes. No errors were found.

    I had another BSOD today while trying to render a video in Premiere Pro and this time, the Bugcheck code was 0x124 but the "faulty driver" was hal.dll.

    You mentioned something about the Boot SSD possibly causing an issue? I am using an SSD enclosure where the SSD is connected to and then a SATA cable goes to the port on the motherboard.

    Further, I ran SFC /SCANNOW and there were several "corrupt files" found - I've attached the CBS.Log file here.

    This is driving me nuts as everything works fine except when rendering a video! It keeps crashing and rebooting! :mad:
     

    Attached Files:

  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,227   +232

    Because scannnow found errors and HAL.dll was flagged, this does point to a boot drive (SSD) issue
     
  7. Baasha

    Baasha TS Rookie Topic Starter Posts: 16

    Okay, so how do I fix it? As I said, the computer seems to work fine in every other setting except when rendering video (Premiere Pro installed on the C (boot) drive).
     
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,227   +232

    How big is the SSD drive? How much space is left on it?
     
  9. Baasha

    Baasha TS Rookie Topic Starter Posts: 16

    The SSD is 250GB and there is 179GB left (Free Space). The Samsung Magician tool shows the health of the drive as "GOOD" and I posted the SMART info earlier in the thread.
     
  10. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,227   +232

    Okay, when you are rendering a video temporary space is used on the hard drive (SSD) and memory is greatly used at the same time. I have 16BG of memory installed and a 1.3TB hard drive RAID array. I have no problems rendering Blue Ray video. It just takes a while. Have you checked for over-heating issues
     
  11. Baasha

    Baasha TS Rookie Topic Starter Posts: 16

    Sorry for the late reply.. but there are no overheating issues.

    It turns out that only Premier Pro is causing these crashes. I have been rendering several files with Vegas and it has worked without issue (thankfully).

    I also ran some tests on the CPU (IBT) and it passed without a single hiccup. I guess there is some problem with Adobe Premiere Pro CC - it's such a good program but I'm not going to be using it because of these crashes. Ugh...
     

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