TechSpot

Win2k Server reboot 0x00000050

By Jack Levy
Dec 19, 2006
  1. Is there anyone that cacn help me figure out what caused my server to reboot? This is from windbg. If you could explain thought process I would love to learn for next time. This server is getting backed up at this time using a Veritas BE agent.
    Opened log file 'c:\debuglog.txt'
    0: kd> .sympath srv*v:\symbols*http://msdl.microsoft.com/downloads/symbols
    Symbol search path is: srv*v:\symbols*http://msdl.microsoft.com/downloads/symbols
    0: kd> .reload;!analyze -v;r;kv;lmnt;.logclose;q
    Unable to load image ntoskrnl.exe, Win32 error 2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Loading Kernel Symbols
    ..........................................................................................
    Loading User Symbols
    Loading unloaded module list
    ........
    No export analyze found
    eax=ffdff13c ebx=00000050 ecx=be0db6dc edx=80467276 esi=800656b0 edi=c03067b8
    eip=8044c796 esp=be0db680 ebp=be0db6c4 iopl=0 nv up ei ng nz na pe nc
    cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00000286
    nt+0x4c796:
    8044c796 ?? ???
    ChildEBP RetAddr Args to Child
    WARNING: Stack unwind information not available. Following frames may be wrong.
    be0db67c 00000000 c19eec00 00000000 804120e3 nt+0x4c796
    start end module name
    80062000 80076f80 hal hal.dll Thu Dec 02 22:29:15 2004 (41AFDD8B)
    80400000 805a29c0 nt ntoskrnl.exe Thu Oct 06 05:20:25 2005 (4344EC59)
    a0000000 a0190000 win32k win32k.sys Thu Oct 06 05:33:42 2005 (4344EF76)
    a0190000 a01b3000 atiraged atiraged.dll unavailable (FFFFFFFE)
    b8433000 b8444ee0 NAVENG NAVENG.sys Thu Sep 21 15:01:06 2006 (4512E172)
    b8445000 b850eae0 NAVEX15 NAVEX15.sys Thu Sep 21 14:34:08 2006 (4512DB20)
    be3c9000 be407000 NAVAP NAVAP.sys Sat May 03 00:08:14 2003 (3EB340AE)
    be407000 be41cf20 RDPWD RDPWD.SYS Fri Jun 17 02:41:40 2005 (42B270A4)
    be41d000 be42da60 SYMEVENT SYMEVENT.SYS Wed May 14 01:45:43 2003 (3EC1D807)
    be4e6000 be4ef1a0 NMnt NMnt.sys Tue Apr 01 16:32:41 2003 (3E8A0579)
    be836000 be845a20 ipsec ipsec.sys Tue Apr 29 19:04:59 2003 (3EAF051B)
    beb96000 beb9ea60 termdd termdd.sys Fri Mar 21 16:43:08 2003 (3E7B876C)
    bec26000 bec37000 NAVAPEL NAVAPEL.SYS Sat May 03 00:08:21 2003 (3EB340B5)
    becff000 bed39440 srv srv.sys Tue May 03 04:10:42 2005 (42773202)
    bef1a000 bef39140 afd afd.sys Mon Apr 11 17:31:21 2005 (425AECA9)
    befaa000 befacdc0 ndisuio ndisuio.sys Wed Jan 15 14:55:21 2003 (3E25BCA9)
    beffa000 bf002240 Fips Fips.SYS Tue May 09 11:28:29 2000 (39182E9D)
    bf8fc000 bf91eac0 Fastfat Fastfat.SYS Tue Jul 19 06:44:42 2005 (42DCD99A)
    bf947000 bf9b0a40 mrxsmb mrxsmb.sys Fri Apr 01 20:23:32 2005 (424DF414)
    bf9c3000 bf9efac0 rdbss rdbss.sys Mon Apr 11 17:31:22 2005 (425AECAA)
    bfa90000 bfabad00 netbt netbt.sys Fri Apr 01 20:23:24 2005 (424DF40C)
    bfae3000 bfb311a0 tcpip tcpip.sys Thu May 12 06:24:58 2005 (42832EFA)
    bfc72000 bfc9c3a0 update update.sys Wed Apr 16 00:22:01 2003 (3E9CDA69)
    bfc9d000 bfcb8b40 ks ks.sys Wed Apr 16 00:02:11 2003 (3E9CD5C3)
    bfcf3000 bfd16060 rdpdr rdpdr.sys Fri Mar 21 16:43:14 2003 (3E7B8772)
    bfd17000 bfd2dba0 ndiswan ndiswan.sys Tue Apr 29 19:05:01 2003 (3EAF051D)
    bfd2e000 bfd3f1c0 atiragem atiragem.sys Fri Nov 05 18:43:11 1999 (38236B8F)
    bfd40000 bfd62000 e100bnt5 e100bnt5.sys Mon Feb 25 10:52:28 2002 (3C7A5DBC)
    bfd77000 bfd7ae40 ASPI32 ASPI32.SYS Fri Sep 10 19:46:10 1999 (37D99842)
    bfd8f000 bfd91740 awlegacy awlegacy.sys Mon Sep 11 18:19:37 2000 (39BD5A79)
    bfd93000 bfd966c0 dump_scsiport dump_scsiport.sys Tue Feb 25 14:18:04 2003 (3E5BC16C)
    bfd97000 bfd9a580 vga vga.sys Sat Sep 25 14:37:40 1999 (37ED1674)
    bfddb000 bfddee60 TDI TDI.SYS Wed Jan 15 14:56:26 2003 (3E25BCEA)
    bfe0b000 bfe20be0 Mup Mup.sys Thu Dec 02 22:37:23 2004 (41AFDF73)
    bfe21000 bfe4aaa0 NDIS NDIS.sys Tue Apr 29 19:05:01 2003 (3EAF051D)
    bfe4b000 bfec8480 Ntfs Ntfs.sys Tue May 10 05:20:29 2005 (42807CDD)
    bfec9000 bfeda7c0 KSecDD KSecDD.sys Sat Sep 20 20:32:19 2003 (3F6CF193)
    bfedb000 bfeed1c0 Dfs Dfs.sys Tue Feb 11 21:19:06 2003 (3E49AF1A)
    bff4c000 bff6e000 fltmgr fltmgr.sys unavailable (FFFFFFFE)
    bff6e000 bff7f5c0 afamgt afamgt.sys Tue Oct 29 22:00:12 2002 (3DBF4B3C)
    bff80000 bff92180 SCSIPORT SCSIPORT.SYS Thu Dec 30 00:53:36 2004 (41D397E0)
    bff93000 bffbafa0 vxio vxio.sys Tue Feb 04 20:46:32 2003 (3E406CF8)
    bffbb000 bffd75a0 ftdisk ftdisk.sys Thu Dec 02 22:29:58 2004 (41AFDDB6)
    bffd8000 bffffc20 ACPI ACPI.sys Wed Jan 15 14:44:22 2003 (3E25BA16)
    f6400000 f640e6a0 pci pci.sys Wed Jan 15 14:44:07 2003 (3E25BA07)
    f6410000 f641b680 isapnp isapnp.sys Wed Jan 15 14:43:47 2003 (3E25B9F3)
    f6420000 f642dd00 aic78xx aic78xx.sys Wed Oct 06 20:06:14 1999 (37FBE3F6)
    f6430000 f6438140 perc2 perc2.sys Fri May 03 09:59:21 2002 (3CD297B9)
    f6440000 f6448700 CLASSPNP CLASSPNP.SYS Wed Jan 15 14:42:51 2003 (3E25B9BB)
    f6460000 f646c4c0 VIDEOPRT VIDEOPRT.SYS Wed Jan 15 14:47:20 2003 (3E25BAC8)
    f6470000 f647b680 i8042prt i8042prt.sys Wed Apr 16 00:00:59 2003 (3E9CD57B)
    f6480000 f648f400 serial serial.sys Wed Apr 16 00:19:39 2003 (3E9CD9DB)
    f6490000 f649ca80 rasl2tp rasl2tp.sys Tue Apr 29 19:05:06 2003 (3EAF0522)
    f64a0000 f64abc40 raspptp raspptp.sys Wed May 14 19:47:00 2003 (3EC2D574)
    f64b0000 f64bea20 parallel parallel.sys Wed Jan 15 14:47:14 2003 (3E25BAC2)
    f64d0000 f64d9ce0 NDProxy NDProxy.SYS Thu Sep 30 19:25:35 1999 (37F3F16F)
    f64e0000 f64e8fa0 Npfs Npfs.SYS Sat Oct 09 19:58:07 1999 (37FFD68F)
    f64f0000 f64f8680 msgpc msgpc.sys Wed Jan 15 14:54:25 2003 (3E25BC71)
    f6500000 f65081a0 netbios netbios.sys Tue Oct 12 15:34:19 1999 (38038D3B)
    f6520000 f6528140 dump_perc2 dump_perc2.sys Fri May 03 09:59:21 2002 (3CD297B9)
    f65f0000 f65ff600 Cdfs Cdfs.SYS Fri Apr 01 20:23:36 2005 (424DF418)
    f6680000 f66875a0 MountMgr MountMgr.sys Thu Dec 02 22:33:01 2004 (41AFDE6D)
    f6688000 f668f720 disk disk.sys Wed Jan 15 14:43:05 2003 (3E25B9C9)
    f6698000 f669d400 mouclass mouclass.sys Thu Feb 20 11:37:45 2003 (3E550459)
    f66a0000 f66a4a60 flpydisk flpydisk.sys Wed Jan 15 14:42:52 2003 (3E25B9BC)
    f66b0000 f66b48c0 TDTCP TDTCP.SYS Fri Mar 21 16:43:08 2003 (3E7B876C)
    f66b8000 f66be100 parport parport.sys Wed Jan 15 14:47:13 2003 (3E25BAC1)
    f66c0000 f66c6a20 EFS EFS.SYS Wed Jan 15 14:46:55 2003 (3E25BAAF)
    f66c8000 f66cfb60 aw_host5 aw_host5.sys Mon Feb 11 14:06:39 2002 (3C68163F)
    f66e0000 f66e5240 Msfs Msfs.SYS Tue Oct 26 19:21:32 1999 (3816377C)
    f66f8000 f66fc400 ptilink ptilink.sys Wed Jan 15 14:47:15 2003 (3E25BAC3)
    f6708000 f670c0e0 raspti raspti.sys Fri Oct 08 16:45:10 1999 (37FE57D6)
    f6710000 f6716c40 cdrom cdrom.sys Wed Jan 15 14:43:04 2003 (3E25B9C8)
    f6770000 f6777d00 wanarp wanarp.sys Fri Aug 16 08:25:01 2002 (3D5CEF1D)
    f6780000 f6787000 fdc fdc.sys unavailable (FFFFFFFE)
    f6798000 f679dec0 kbdclass kbdclass.sys Thu Feb 20 11:37:30 2003 (3E55044A)
    f6810000 f6812a20 BOOTVID BOOTVID.dll Wed Nov 03 20:24:33 1999 (3820E051)
    f6814000 f6816d00 PartMgr PartMgr.sys Wed Jan 15 14:43:07 2003 (3E25B9CB)
    f6818000 f681b780 Gernuwa Gernuwa.sys Tue Oct 09 16:14:34 2001 (3BC35AAA)
    f68bc000 f68bf640 serenum serenum.sys Wed Jan 15 14:47:01 2003 (3E25BAB5)
    f68c4000 f68c62e0 ndistapi ndistapi.sys Wed Jan 15 14:54:15 2003 (3E25BC67)
    f6900000 f6901d20 Diskperf Diskperf.sys Wed Feb 12 16:34:38 2003 (3E4ABDEE)
    f690a000 f690c000 Fs_Rec Fs_Rec.SYS unavailable (FFFFFFFE)
    f6912000 f6913e40 rasacd rasacd.sys Sat Sep 25 14:41:23 1999 (37ED1753)
    f6982000 f6984000 ParVdm ParVdm.SYS unavailable (FFFFFFFE)
    f69c8000 f69c8f80 WMILIB WMILIB.SYS Sat Sep 25 14:36:47 1999 (37ED163F)
    f69e9000 f69e9a40 audstub audstub.sys Sat Sep 25 14:35:33 1999 (37ED15F5)
    f69f4000 f69f4d80 swenum swenum.sys Sat Sep 25 14:36:31 1999 (37ED162F)
    f6a01000 f6a02000 Null Null.SYS unavailable (FFFFFFFE)
    f6a03000 f6a03ee0 Beep Beep.SYS Wed Oct 20 18:18:59 1999 (380E3FD3)
    f6a07000 f6a07f80 mnmdd mnmdd.SYS Sat Sep 25 14:37:40 1999 (37ED1674)
     
  2. Jack Levy

    Jack Levy TS Rookie Topic Starter

    Forgot to say please and thank you for any help

    Thanks for any help you may provide ... where are my manners!
     
  3. cpc2004

    cpc2004 TS Evangelist Posts: 2,044

    Hi,

    You don't resolve the symbol problem and the stack trace cannot format the address of windows kernel. Zip 5 to 6 minidumps and attach the zip file here.
     
  4. Jack Levy

    Jack Levy TS Rookie Topic Starter

    Here are 4 dumps

    Attached are 4 dumps, not sure how to resolve the symbols issue and figure out myself.

    Thx
     
  5. cpc2004

    cpc2004 TS Evangelist Posts: 2,044

    Hi,

    I cannot resolve the symbol of your version of windows. Are you using English version of windows?
     
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