Win32 Alureon-PS - WindowFixDisk, web-redirects, audio adverts and more..

While browsing yesterday morning I had what looked like a windows security authorisation window pop up saying Adobe Flash player wanted to update and should I allow it. I allowed it and then within about 5 minutes I started getting an error pop up from the system tray saying there was a hard drive error and I should restart.

On restarting I was presented with a WindowsFixDisk program, which eventually led me to a pay screen. A lot of files and folders seemingly vanished, and google kept re-directing. Every time I launched firefox a file called fau.exe would launch. Killing that process then allowed me to use the internet and do a bit of research.

I ran MBAM and it found a few things and cleaned them up, I then ran GMER and things got even more screwey. While running I got another windows security authorisation window that wanted me to all Update.exe. I said no, but then a program called VIsta Anti-Spyware launched, and what looked like the Windows Security Centre screen but with the firewall as inactive, and no anti-virus software active (when a quick look into my system tray tells me it is active).

After a bit of a look around on the net I found a program called TDSSKiller but that wouldn't run. I tried running GMER again and I got a BSOD. When my computer restarted I could logon but after a few moments I'd get BSOD again with the error Bad Pool Caller...

After a few more restarts windows start-up repair thing started and I was asked to do a system restore, which I did... the most recent update was about 10 minutes after the infection started so I'm back to square one.

This time I went through your steps. I ran Avast and it picked out Win32 Alureon-PS and Java:Agent-FF[Expl]. It asked me what to do with them... and because I didn't know wether to delete them or not I put them in Avasts 'vault'.

I ran MBAM and here is the log:

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 6432

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.19048

24/04/2011 09:41:09
mbam-log-2011-04-24 (09-41-09).txt

Scan type: Quick scan
Objects scanned: 152194
Time elapsed: 3 minute(s), 52 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


With GMER, I followed the instructions on your 8 steps but it didn't say to actually press the 'Scan' button... so all I've got is this:

GMER 1.0.15.15570 - http://www.gmer.net
Rootkit quick scan 2011-04-24 09:49:54
Windows 6.0.6002 Service Pack 2 Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1 WDC_WD32 rev.11.0
Running: kq8h6sfq.exe; Driver: C:\Users\Alf\AppData\Local\Temp\uxrdrpoc.sys


---- System - GMER 1.0.15 ----

Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ZwCreateProcessEx [0x91300762]
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ObInsertObject
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/AVAST Software) ObMakeTemporaryObject

---- Devices - GMER 1.0.15 ----

Device \FileSystem\Ntfs \Ntfs aswSP.SYS (avast! self protection module/AVAST Software)

AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \Driver\tdx \Device\Tcp aswTdi.SYS (avast! TDI Filter Driver/AVAST Software)
AttachedDevice \Driver\tdx \Device\Udp aswTdi.SYS (avast! TDI Filter Driver/AVAST Software)

---- Threads - GMER 1.0.15 ----

Thread System [4:344] 87F5EE7A
Thread System [4:348] 87F61008

---- EOF - GMER 1.0.15 ----

I did disable Avast while scanning, but up there it seems to suggest it is running. Is Avast one of those programs where you have a hard time truly disabling it?

Also, while running GMER I got the same Update.exe request and the same behaviour with the VIsta Anti-Spyware thing.

Here is the DDS Log:

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Alf at 9:50:48.96 on 24/04/2011
Internet Explorer: 8.0.6001.19048 BrowserJavaVersion: 1.6.0_13
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.3581.2268 [GMT 1:00]
.
AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_2ba5baa4\STacSV.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\Ati2evxx.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_2ba5baa4\aestsrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Virgin Media\HUB\ServicepointService.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\InternetEverywhere\WTGService.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Microsoft Xbox 360 Accessories\XBoxStat.exe
C:\Program Files\InternetEverywhere\Launcher.exe
C:\Program Files\SetPoint\SetPoint.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\Common Files\Logitech\khalshared\KHALMNPR.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Users\Alf\AppData\Roaming\dwm.exe
C:\Windows\Explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Taskmgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\Alf\AppData\Roaming\Microsoft\conhost.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Alf\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=1081124
uInternet Settings,ProxyOverride = *.local
uInternet Settings,ProxyServer = http=127.0.0.1:56424
uURLSearchHooks: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - c:\program files\vuze_remote\prxtbVuze.dll
mURLSearchHooks: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - c:\program files\vuze_remote\prxtbVuze.dll
uWinlogon: Shell=explorer.exe,c:\users\alf\appdata\roaming\dwm.exe
uWindows: Load=c:\users\alf\appdata\local\temp\csrss.exe
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\prxConduitEngine.dll
BHO: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - c:\program files\vuze_remote\prxtbVuze.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - c:\program files\vuze_remote\prxtbVuze.dll
TB: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\prxConduitEngine.dll
uRun: [conhost] c:\users\alf\appdata\roaming\microsoft\conhost.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [Logitech Hardware Abstraction Layer] "c:\program files\common files\logitech\khalshared\KHALMNPR.EXE"
mRun: [XboxStat] "c:\program files\microsoft xbox 360 accessories\XboxStat.exe" silentrun
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\launcher.lnk - c:\program files\interneteverywhere\Launcher.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\setpoint.lnk - c:\program files\setpoint\SetPoint.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\alf\appdata\roaming\mozilla\firefox\profiles\ha191tzd.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2504091&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\program files\veetle\player\npvlc.dll
FF - plugin: c:\program files\veetle\plugins\npVeetle.dll
FF - plugin: c:\program files\veetle\vlcbroadcast\npvbp.dll
FF - plugin: c:\program files\virgin media\hub\nprpspa.dll
FF - plugin: c:\users\alf\appdata\roaming\mozilla\firefox\profiles\ha191tzd.default\extensions\firefox@tvunetworks.com\plugins\npTVUAx.dll
FF - plugin: c:\users\alf\appdata\roaming\mozilla\firefox\profiles\ha191tzd.default\extensions\logmeinclient@logmein.com\plugins\npRACtrl.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: LogMeIn, Inc. Remote Access Plugin: LogMeInClient@logmein.com - %profile%\extensions\LogMeInClient@logmein.com
FF - Ext: Personas: personas@christopher.beard - %profile%\extensions\personas@christopher.beard
FF - Ext: TVU Web Player: firefox@tvunetworks.com - %profile%\extensions\firefox@tvunetworks.com
FF - Ext: Fox To Phone: sendtophone@martinezdelizarrondo.com - %profile%\extensions\sendtophone@martinezdelizarrondo.com
.
---- FIREFOX POLICIES ----
FF - user.js: network.cookie.cookieBehavior - 0
FF - user.js: privacy.clearOnShutdown.cookies - false
FF - user.js: security.warn_viewing_mixed - false
FF - user.js: security.warn_viewing_mixed.show_once - false
FF - user.js: security.warn_submit_insecure - false
FF - user.js: security.warn_submit_insecure.show_once - false
.
============= SERVICES / DRIVERS ===============
.
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-4-23 441176]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2009-10-7 307288]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_2ba5baa4\AEstSrv.exe [2008-11-24 73728]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-10-7 19544]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2009-10-7 53592]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-11-24 42184]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2008-8-11 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2009-10-22 47640]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2009-2-8 1153368]
R2 ServicepointService;ServicepointService;c:\program files\virgin media\hub\ServicepointService.exe [2010-2-13 668912]
R2 WTGService;WTGService;c:\program files\interneteverywhere\WTGService.exe [2010-5-22 308688]
R3 itecir;ITECIR Infrared Receiver;c:\windows\system32\drivers\itecir.sys [2008-11-24 54784]
R3 k57nd60x;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\k57nd60x.sys [2008-11-24 203264]
R3 OA001Ufd;Creative Camera OA001 Upper Filter Driver;c:\windows\system32\drivers\OA001Ufd.sys [2008-11-24 144672]
R3 OA001Vid;Creative Camera OA001 Function Driver;c:\windows\system32\drivers\OA001Vid.sys [2008-11-24 277440]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-10-16 136176]
S3 BroadWaveService;BroadWave Audio Streaming Server;c:\program files\nch swift sound\broadwave\broadwave.exe [2011-2-10 675844]
S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\drivers\btwl2cap.sys [2008-11-24 29736]
S3 HTCAND32;HTC Device Driver;c:\windows\system32\drivers\ANDROIDUSB.sys [2009-6-10 24576]
S3 hwusbfake;Huawei DataCard USB Fake;c:\windows\system32\drivers\ewusbfake.sys [2010-5-22 103040]
S3 pbfilter;pbfilter;c:\program files\peerblock\pbfilter.sys [2010-11-14 16472]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 AUOOJTFA;AUOOJTFA;c:\users\alf\appdata\local\temp\auoojtfa.exe --> c:\users\alf\appdata\local\temp\AUOOJTFA.exe [?]
S4 AUXQHLOTGPKXNEDC;AUXQHLOTGPKXNEDC;c:\users\alf\appdata\local\temp\auxqhlotgpkxnedc.exe --> c:\users\alf\appdata\local\temp\AUXQHLOTGPKXNEDC.exe [?]
S4 MEQSQYZUIQKQZIJ;MEQSQYZUIQKQZIJ;c:\users\alf\appdata\local\temp\meqsqyzuiqkqzij.exe --> c:\users\alf\appdata\local\temp\MEQSQYZUIQKQZIJ.exe [?]
S4 PFGB;PFGB;c:\users\alf\appdata\local\temp\pfgb.exe --> c:\users\alf\appdata\local\temp\PFGB.exe [?]
.
=============== Created Last 30 ================
.
2011-04-24 08:45:11 192512 --sha-w- c:\users\alf\appdata\local\5jslx.dll
2011-04-24 08:44:59 179712 ----a-w- c:\users\alf\appdata\roaming\dwm.exe
2011-04-24 08:44:47 524288 --sha-w- c:\users\alf\appdata\local\ilk.exe
2011-04-24 08:44:44 524288 --sha-w- c:\users\alf\appdata\local\hqs.exe
2011-04-24 08:44:40 168448 ----a-w- c:\users\alf\appdata\roaming\microsoft\conhost.exe
2011-04-23 20:14:20 441176 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-04-23 18:47:30 -------- d-----w- C:\ComboFix
2011-04-23 11:11:25 6144 ----a-w- c:\windows\system32\beep.sys
2011-04-22 07:44:18 7071056 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{64edee91-1a74-4fd7-bfd6-496c47813eeb}\mpengine.dll
.
==================== Find3M ====================
.
2011-04-18 17:25:12 40112 ----a-w- c:\windows\avastSS.scr
2011-03-10 17:03:51 1162240 ----a-w- c:\windows\system32\mfc42u.dll
2011-03-10 17:03:51 1136640 ----a-w- c:\windows\system32\mfc42.dll
2011-03-03 15:42:03 739328 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-03 13:25:11 2041856 ----a-w- c:\windows\system32\win32k.sys
2011-03-02 15:44:27 86528 ----a-w- c:\windows\system32\dnsrslvr.dll
2011-02-22 14:13:01 288768 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-02-22 13:33:12 1068544 ----a-w- c:\windows\system32\DWrite.dll
2011-02-22 13:33:09 797696 ----a-w- c:\windows\system32\FntCache.dll
2011-02-22 06:21:28 916480 ----a-w- c:\windows\system32\wininet.dll
2011-02-22 06:17:08 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-02-22 06:16:53 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2011-02-22 06:16:40 71680 ----a-w- c:\windows\system32\iesetup.dll
2011-02-22 06:16:40 109056 ----a-w- c:\windows\system32\iesysprep.dll
2011-02-22 05:20:39 385024 ----a-w- c:\windows\system32\html.iec
2011-02-22 04:43:54 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2011-02-22 04:42:38 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-02-17 06:23:50 420864 ----a-w- c:\windows\system32\vbscript.dll
2011-02-16 16:16:37 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-02-16 14:02:23 292864 ----a-w- c:\windows\system32\atmfd.dll
2011-02-02 17:11:20 222080 ------w- c:\windows\system32\MpSigStub.exe
.
============= FINISH: 9:51:25.16 ===============

And the Attach log:

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-03-05.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 24/11/2008 11:30:33
System Uptime: 24/04/2011 09:32:27 (0 hours ago)
.
Motherboard: Dell Inc. | | 0F700C
Processor: Intel(R) Core(TM)2 Duo CPU T8300 @ 2.40GHz | Microprocessor | 2401/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 288 GiB total, 70.908 GiB free.
D: is FIXED (NTFS) - 10 GiB total, 4.791 GiB free.
E: is CDROM (UDF)
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP790: 23/04/2011 12:46:51 - Removed LogMeIn
.
==== Installed Programs ======================
.
abgx360 v1.0.5
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color EU Recommended Settings
Adobe Color JA Extra Settings
Adobe Color NA Extra Settings
Adobe Color NA Recommended Settings
Adobe Default Language CS3
Adobe Device Central CS3
Adobe ExtendScript Toolkit 2
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Illustrator CS3
Adobe Linguistics CS3
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Reader 8.1.0
Adobe Setup
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
Advanced Audio FX Engine
Apple Mobile Device Support
Apple Software Update
ATI Catalyst Control Center
Audacity 1.2.6
AutoUpdate
avast! Free Antivirus
Baldur's Gate(TM) II - Throne of Bhaal (TM)
Bonjour
BroadWave Audio Streaming Server
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center Localization Chinese Standard
Catalyst Control Center Localization Chinese Traditional
Catalyst Control Center Localization Danish
Catalyst Control Center Localization Dutch
Catalyst Control Center Localization Finnish
Catalyst Control Center Localization French
Catalyst Control Center Localization German
Catalyst Control Center Localization Italian
Catalyst Control Center Localization Japanese
Catalyst Control Center Localization Korean
Catalyst Control Center Localization Norwegian
Catalyst Control Center Localization Portuguese
Catalyst Control Center Localization Russian
Catalyst Control Center Localization Spanish
Catalyst Control Center Localization Swedish
ccc-core-static
ccc-utility
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCleaner (remove only)
CDDRV_Installer
Combined Community Codec Pack 2010-10-10
Compatibility Pack for the 2007 Office system
Conduit Engine
Cool Edit Pro 2.0
Dell Touchpad
Dell Webcam Central
DellSupport
DivX Codec
DivX Converter
DivX Player
DivX Web Player
ESET Online Scanner v3
FMRTE
Football Manager 2011
G-tune 2.50
Google Chrome
Google Earth
Google Update Helper
GoToAssist 8.0.0.514
GrabIt 1.7.2 Beta 4 (build 997)
H264 Codecs
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HTC Driver Installer
HTC Sync
ImgBurn
Impulse
Integrated Webcam Driver (1.03.02.0919)
Intel(R) Matrix Storage Manager
Internet Everywhere
ITECIR Driver
iTunes
Java(TM) 6 Update 13
Java(TM) 6 Update 7
JDownloader
KhalSetup
LogMeIn
Malwarebytes' Anti-Malware
MediaDirect
Medieval II Total War
Medieval II Total War : Kingdoms : Americas
Medieval II Total War : Kingdoms : Britannia
Medieval II Total War : Kingdoms : Crusades
Medieval II Total War : Kingdoms : Teutonic
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft DirectX SDK (November 2008)
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Standard Edition 2003
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable - KB2467175
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual J# .NET Redistributable Package 1.1
Microsoft Xbox 360 Accessories 1.2
mkv2vob
Morrowind
Mozilla Firefox (3.6.16)
NCH Toolbox
OpenOffice.org 3.0
PDF Settings
PeerBlock 1.0.0 (r181)
Portforward Static IP Address 1.0.45
PowerDVD
PS3 Media Server
QuickSet
QuickTime
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
SetPoint
Skins
SopCast 3.3.2
Spotify
Spybot - Search & Destroy
TES Construction Set
TVersity Codec Pack 1.2
TVersity Media Server Pro 1.6 Beta
TVUPlayer 2.5.2.2
Unity Web Player
Unzbin Usenet NZB Client
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Veetle TV 0.9.18
Virgin Media HUB 3.5.12
VLC media player 1.0.0
Vuze
Vuze Remote Toolbar
WIDCOMM Bluetooth Software 6.1.0.4400
Winamp
Windows Live Mail
Windows Live Photo Gallery
Windows Live Writer
WinRAR archiver
x264 Revision 534 x264.nl (remove only)
XCOM-Total Pack
.
==== Event Viewer Messages From Past Week ========
.
24/04/2011 09:26:44, Error: Service Control Manager [7034] - The Ati External Event Utility service terminated unexpectedly. It has done this 1 time(s).
23/04/2011 21:21:51, Error: Service Control Manager [7022] - The Windows Update service hung on starting.
23/04/2011 20:18:35, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
23/04/2011 20:18:08, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD aswRdr aswSP aswTdi DfsC NetBIOS netbt nsiproxy PSched RasAcd rdbss Smb spldr tdx Wanarpv6
23/04/2011 20:18:08, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
23/04/2011 20:18:08, Error: Service Control Manager [7001] - The WebDav Client Redirector Driver service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
23/04/2011 20:18:08, Error: Service Control Manager [7001] - The WebClient service depends on the WebDav Client Redirector Driver service which failed to start because of the following error: The dependency service or group failed to start.
23/04/2011 20:18:08, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
23/04/2011 20:18:08, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
23/04/2011 20:18:08, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
23/04/2011 20:18:08, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
23/04/2011 20:18:08, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service service which failed to start because of the following error: A device attached to the system is not functioning.
23/04/2011 20:18:08, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
23/04/2011 20:18:08, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
23/04/2011 20:18:08, Error: Service Control Manager [7001] - The Network Connections service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
23/04/2011 20:18:08, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
23/04/2011 20:18:08, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
23/04/2011 20:18:08, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
23/04/2011 20:18:08, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
23/04/2011 20:11:39, Error: Service Control Manager [7000] - The LogMeIn Kernel Information Provider service failed to start due to the following error: The system cannot find the path specified.
23/04/2011 20:11:29, Error: EventLog [6008] - The previous system shutdown at 20:09:57 on 23/04/2011 was unexpected.
23/04/2011 20:09:29, Error: EventLog [6008] - The previous system shutdown at 20:07:48 on 23/04/2011 was unexpected.
23/04/2011 19:59:30, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
23/04/2011 19:59:02, Error: EventLog [6008] - The previous system shutdown at 19:57:25 on 23/04/2011 was unexpected.
23/04/2011 19:57:34, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Beep
23/04/2011 19:56:46, Error: Service Control Manager [7030] - The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
23/04/2011 19:31:15, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: aswSP aswTdi spldr Wanarpv6
23/04/2011 19:31:11, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
23/04/2011 19:31:11, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
23/04/2011 19:31:05, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
23/04/2011 17:16:14, Error: EventLog [6008] - The previous system shutdown at 17:15:22 on 23/04/2011 was unexpected.
23/04/2011 17:11:32, Error: EventLog [6008] - The previous system shutdown at 17:10:04 on 23/04/2011 was unexpected.
23/04/2011 17:09:15, Error: EventLog [6008] - The previous system shutdown at 17:07:21 on 23/04/2011 was unexpected.
23/04/2011 17:02:47, Error: EventLog [6008] - The previous system shutdown at 17:00:51 on 23/04/2011 was unexpected.
23/04/2011 16:59:17, Error: EventLog [6008] - The previous system shutdown at 16:56:58 on 23/04/2011 was unexpected.
23/04/2011 16:18:06, Error: EventLog [6008] - The previous system shutdown at 16:14:38 on 23/04/2011 was unexpected.
23/04/2011 16:04:48, Error: EventLog [6008] - The previous system shutdown at 16:03:44 on 23/04/2011 was unexpected.
23/04/2011 15:59:35, Error: EventLog [6008] - The previous system shutdown at 15:57:28 on 23/04/2011 was unexpected.
23/04/2011 12:47:19, Error: volsnap [20] - The shadow copies of volume C: were aborted because of a failed free space computation.
23/04/2011 12:11:26, Error: Service Control Manager [7000] - The Beep service failed to start due to the following error: The system cannot find the file specified.
17/04/2011 15:35:14, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.1.4 for the Network Card with network address 022170706A29 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
17/04/2011 15:11:15, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.1.6 for the Network Card with network address 022170706A29 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
17/04/2011 13:40:17, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
.
==== End Of File ===========================

Welcome to TechSpot! I'll help you sort through the problems

Note: The Rogue Error Fix malware is in abundance now. It's a hard one for the users because it actually "invents" a problem, gives an alert and then a site to click on to fix it. These are not real problems and it's important you don't try to resolve them by running random programs.
===================================
Please run the following while I finish going over these logs:
Download Combofix from HERE or HERE and save to the desktop

• Double click combofix.exe & follow the prompts.
• ComboFix will check to see if the Microsoft Windows Recovery Console is installed. It is recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode if needed.
  **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
• Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
• Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
  
• .Click on Yes, to continue scanning for malware
• .If Combofix asks you to update the program, allow
• .Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
• .Close any open browsers.
• .Double click combofix.exe & follow the prompts to run.
• When the scan completes , a report will be generated-it will open a text window. Please paste the C:\ComboFix.txt in next reply..

Re-enable your Antivirus software.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
==============================
Run Eset NOD32 Online AntiVirus scan HERE

1. Tick the box next to YES, I accept the Terms of Use.
2. Click Start
3. When asked, allow the Active X control to install
4. Disable your current Antivirus software. You can usually do this with its Notification Tray icon near the clock.
5. Click Start
6. Make sure that the option "Remove found threats" is Unchecked, and the option "Scan unwanted applications" is checked
7. Click Scan
8. Wait for the scan to finish
9. Click on "Copy to Clipboard"> (you won't see the 'clipboard')
10. Click anywhere in the post where you want the logs to go, the do Ctrl V. The log will be sent from the clipboard and pasted in the post.
11. Re-enable your Antivirus software.
    NOTE: If you forget to copy to the clipboard you can find the log here:
    C:\Program Files\EsetOnlineScanner\log.txt. Please include this on your post.

==========================================
Please do not use any other cleaning programs or scans while I'm helping you, unless I direct you to. Do not use a Registry cleaner or make any changes in the Registry.

Hello Bobbeye,

Just to let you know that I had to do a format and re-install.

The virus developed further. Firstly it undid all program associations so I couldn't run .exe files, and then it kep changing my internet settings so I couldn't get online. By this point it was taking me 20 minutes to get about 3 minutes of internet time...

What a horrible virus.

Thanks for your help though,
Alex

Thank you for the update, Alex. I could 'see' some of the malware entries. Do your system a favor>>>>

1. Update Java: Current is v6u25. Check this site .Java Updates Uninstall any earlier versions in Add/Remove Programs (Java(TM) 6 Update 13 & Java(TM) 6 Update 7) as they are vulnerabilities for the system.

2. Update the Adobe Reader: Current is v10 (X) Visit this Adobe Reader site Uninstall any earlier updates as they are vulnerabilities.(Adobe Reader 8.1.0)

3. P2P or 'file sharing' Warning:
Note: Even if you are using a "safe" P2P program, it is only the program that is safe. I suggest that you uninstall Vuze & Vuze Remote Toolbar for the following reasons:

• As long as you are using file sharing networks and programs which are from sources that are not documented, you cannot verity that a download is legitimate.
• Malware writers use these program to include malicious content.
• File sharing is usually unmonitored and there is a danger that your private files might be accessed.
• The 'sharing' also includes malware that the shared system has on it.
• Files that are illegal can be spread through file sharing.

Please read the information on P2P Warning to help you better understand these dangers.

4. Be aware that the Conduit Engine often tracks bck.
========================================
Stay safe!