TechSpot

Win64/Patched.A Infected

Solved
By JPJohnson_2012
Oct 22, 2012
  1. JPJohnson_2012

    JPJohnson_2012 TS Rookie Topic Starter Posts: 29

    Adware Cleaner logfile:
    # AdwCleaner v2.005 - Logfile created 10/23/2012 at 19:03:56
    # Updated 14/10/2012 by Xplode
    # Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
    # User : Jim - JIM-VAIO
    # Boot Mode : Normal
    # Running from : C:\Users\Jim\Desktop\adwcleaner.exe
    # Option [Delete]


    ***** [Services] *****


    ***** [Files / Folders] *****

    Folder Deleted : C:\Program Files (x86)\Funmoods
    Folder Deleted : C:\Program Files (x86)\Giant Savings
    Folder Deleted : C:\Users\Jim\AppData\Local\Giant Savings
    Folder Deleted : C:\Users\Jim\AppData\Local\Google\Chrome\User Data\Default\Extensions\cjpglkicenollcignonpgiafdgfeehoj
    Folder Deleted : C:\Users\Jim\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndkhncnongaclekkbelchmeafffimifj
    Folder Deleted : C:\Users\Jim\AppData\LocalLow\Funmoods

    ***** [Registry] *****

    Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
    Key Deleted : HKCU\Software\AppDataLow\Software\Giant Savings
    Key Deleted : HKCU\Software\Funmoods
    Key Deleted : HKCU\Software\Google\Chrome\Extensions\cjpglkicenollcignonpgiafdgfeehoj
    Key Deleted : HKCU\Software\InstalledBrowserExtensions
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\incredibar.com
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\EscDomains\incredibar.com
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{960DF771-CFCB-4E53-A5B5-6EF2BBE6E706}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B12E99ED-69BD-437C-86BE-C862B9E5444D}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{EA28B360-05E0-4F93-8150-02891F1D8D3C}
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\escort.DLL
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortApp.DLL
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortEng.DLL
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\escorTlbr.DLL
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\esrv.EXE
    Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0004479.BHO
    Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0004479.Sandbox
    Key Deleted : HKLM\SOFTWARE\Classes\CrossriderApp0004479.Sandbox.1
    Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
    Key Deleted : HKLM\Software\Funmoods
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110011441179}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\incredibar.com
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\EscDomains\incredibar.com
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{11111111-1111-1111-1111-110011441179}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{22222222-2222-2222-2222-220022442279}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{23C70BCA-6E23-4A65-AD2E-1389062074F1}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{23D8EEF7-0E13-4000-B9C4-6603C1E912D1}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{295CACB4-51F5-46FD-914E-C72BAAE1B672}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{2CE5C4B9-6DBE-4528-96FA-C9FF38EF1762}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{34C1FDF7-02C1-4F23-B393-F48B16E071D1}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{54291324-7A3D-4F11-B707-3FB6A2C97BD9}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{55555555-5555-5555-5555-550055445579}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{59C63F11-D4E5-46E7-9B8A-EE158DCA83A8}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{5DA22CBD-0029-4A09-B757-CF0FAFC488ED}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{66666666-6666-6666-6666-660066446679}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{77A6E7D4-4A83-4A9B-A2A0-EF3B125DC29D}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{7D86A08B-0A8F-4BE0-B693-F05E6947E780}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{C0585B2F-74D7-4734-88DE-6C150C5D4036}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{CA17D76B-F91D-4659-A7FD-A9F7ED375CDD}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{D8242E89-2F81-484A-AE5B-BA8CAD5B7347}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{EF0588D6-1621-4A75-B8BE-F4BC34794136}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\cjpglkicenollcignonpgiafdgfeehoj
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\ndkhncnongaclekkbelchmeafffimifj
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{11111111-1111-1111-1111-110011441179}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{11111111-1111-1111-1111-110011441179}
    Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Giant Savings
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0D80F1C5-D17B-4177-AC68-955F3EF9F191}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{23C70BCA-6E23-4A65-AD2E-1389062074F1}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{23D8EEF7-0E13-4000-B9C4-6603C1E912D1}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{295CACB4-51F5-46FD-914E-C72BAAE1B672}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2CE5C4B9-6DBE-4528-96FA-C9FF38EF1762}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{34C1FDF7-02C1-4F23-B393-F48B16E071D1}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{54291324-7A3D-4F11-B707-3FB6A2C97BD9}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{55555555-5555-5555-5555-550055445579}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{59C63F11-D4E5-46E7-9B8A-EE158DCA83A8}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{5DA22CBD-0029-4A09-B757-CF0FAFC488ED}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660066446679}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{77A6E7D4-4A83-4A9B-A2A0-EF3B125DC29D}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C0585B2F-74D7-4734-88DE-6C150C5D4036}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{CA17D76B-F91D-4659-A7FD-A9F7ED375CDD}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D8242E89-2F81-484A-AE5B-BA8CAD5B7347}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EF0588D6-1621-4A75-B8BE-F4BC34794136}
    Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\bbjciahceamgodcoidkjpchnokgfpphh
    Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\cjpglkicenollcignonpgiafdgfeehoj

    ***** [Internet Browsers] *****

    -\\ Internet Explorer v9.0.8112.16421

    Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURls - Tabs] = hxxp://searchfunmoods.com/?f=2&a=test331&chnl=test331&cd=2XzuyEtN2Y1L1QzutAtD0Fzy0E0D0A0E0BtC0A0AtA0EyB0BtN0D0Tzu0CtByByBtN1L2XzutBtFtCtFtBtFtAtAtC&cr=1885513689 --> hxxp://www.google.com

    -\\ Google Chrome v22.0.1229.94

    File : C:\Users\Jim\AppData\Local\Google\Chrome\User Data\Default\Preferences

    Deleted [l.29] : icon_url = "hxxp://searchfunmoods.com/favicon.ico",
    Deleted [l.32] : keyword = "funmoods.com",
    Deleted [l.35] : search_url = "hxxp://searchfunmoods.com/results.php?f=4&q={searchTerms}&a=test331&chnl=test331&cd=2XzuyEtN2Y1L1QzutAtD0Fzy0E0D0A0E0BtC0A0AtA0EyB0BtN0D0Tzu0CtByByBtN1L2XzutBtFtCtFtBtFtAtAtC&cr=1885513689",

    *************************

    AdwCleaner[S1].txt - [8410 octets] - [23/10/2012 19:03:56]

    ########## EOF - C:\AdwCleaner[S1].txt - [8470 octets] ##########
     
  2. JPJohnson_2012

    JPJohnson_2012 TS Rookie Topic Starter Posts: 29

    Getting an error running ESET Online Scanner:
    "Cannot get update. Is proxy configured?"
    What should I do?
     
  3. JPJohnson_2012

    JPJohnson_2012 TS Rookie Topic Starter Posts: 29

    It is also detecting Windows Defender, saying that it may affect the quality of the scan. Can I remove this, and if so, how?
     
  4. JPJohnson_2012

    JPJohnson_2012 TS Rookie Topic Starter Posts: 29

    I got it to run. Had to download it in Explorer. Originally tried it from Chrome. Program's web page states it is optimized for Explorer. Running from Explorer, it automatically detects proxy settings.
     
  5. JPJohnson_2012

    JPJohnson_2012 TS Rookie Topic Starter Posts: 29

    ESET Scan log:
    C:\Users\Jim\Documents\9606e3a.dlla variant of Win32/Kryptik.ANLE trojan
    C:\Windows\System32\sysprep\CRYPTSP.dll_a variant of Win32/Kryptik.ANOO trojan
    C:\Windows\SysWOW64\sysprep\CRYPTSP.dll_a variant of Win32/Kryptik.ANOO trojan
    C:\_OTL\MovedFiles\10232012_182806\C_\FRST\Quarantine\services.exeWin64/Patched.A.Gen trojan
    C:\_OTL\MovedFiles\10232012_182806\C_FRST\Quarantine\{08ecf3da-99cf-b7a0-f7b4-a264fefc9542}\U\00000004.@Win64/Conedex.C trojan
    C:\_OTL\MovedFiles\10232012_182806\C_FRST\Quarantine\{08ecf3da-99cf-b7a0-f7b4-a264fefc9542}\U\00000008.@Win64/Agent.BA trojan
    C:\_OTL\MovedFiles\10232012_182806\C_FRST\Quarantine\{08ecf3da-99cf-b7a0-f7b4-a264fefc9542}\U\000000cb.@Win64/Conedex.B trojan
     
  6. Broni

    Broni Malware Annihilator Posts: 48,011   +271

    1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    =================================

    You have one registry key missing affecting Windows firewall.

    Following steps involve registry editing. Please create new restore point before proceeding!!!
    How to:
    XP - http://support.microsoft.com/kb/948247
    Vista and Seven - http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/


    Download Seven.zip file from here: http://www.smartestcomputing.us.com/files/download/9-registry-network-keys/
    Unzip the file.
    You'll find several files inside.
    Double click on mpssvc.reg file and confirm the prompt.
    Restart computer.
    Post new FSS log.
     
  7. JPJohnson_2012

    JPJohnson_2012 TS Rookie Topic Starter Posts: 29

    New FSS log:
    Farbar Service Scanner Version: 19-10-2012
    Ran by Jim (administrator) on 23-10-2012 at 22:14:20
    Running from "C:\Users\Jim\Desktop"
    Microsoft Windows 7 Home Premium Service Pack 1 (X64)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo IP is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============
    MpsSvc Service is not running. Checking service configuration:
    The start type of MpsSvc service is OK.
    The ImagePath of MpsSvc service is OK.
    The ServiceDll of MpsSvc service is OK.


    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Action Center:
    ============
    wscsvc Service is not running. Checking service configuration:
    The start type of wscsvc service is OK.
    The ImagePath of wscsvc service is OK.
    The ServiceDll of wscsvc service is OK.


    Windows Update:
    ============
    wuauserv Service is not running. Checking service configuration:
    The start type of wuauserv service is OK.
    The ImagePath of wuauserv service is OK.
    The ServiceDll of wuauserv service is OK.


    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    The start type of WinDefend service is set to Demand. The default start type is Auto.
    The ImagePath of WinDefend service is OK.
    The ServiceDll of WinDefend service is OK.


    Windows Defender Disabled Policy:
    ==========================
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
    "DisableAntiSpyware"=DWORD:1


    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys => MD5 is legit
    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit


    **** End of log ****
     
  8. Broni

    Broni Malware Annihilator Posts: 48,011   +271

    Some services are still not running.

    Download Windows Repair (all in one) from this site

    Install the program then run it.

    Go to Step 2 and allow it to run CheckDisk by clicking on Do It button:

    [​IMG]



    Once that is done then go to Step 3 and allow it to run System File Check by clicking on Do It button:

    [​IMG]


    Go to Step 4 and under "System Restore" click on Create button:

    [​IMG]


    Go to Start Repairs tab and click Start button.

    [​IMG]


    Please ensure that ONLY items seen in the image below are ticked as indicated (they're all checked by default):

    [​IMG]

    Click on box next to the Restart System when Finished. Then click on Start.

    Post new FSS log.
     
  9. JPJohnson_2012

    JPJohnson_2012 TS Rookie Topic Starter Posts: 29

    New FSS log:
    Farbar Service Scanner Version: 19-10-2012
    Ran by Jim (administrator) on 23-10-2012 at 23:28:37
    Running from "C:\Users\Jim\Desktop"
    Microsoft Windows 7 Home Premium Service Pack 1 (X64)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo IP is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Action Center:
    ============

    Windows Update:
    ============

    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    The start type of WinDefend service is set to Demand. The default start type is Auto.
    The ImagePath of WinDefend service is OK.
    The ServiceDll of WinDefend service is OK.


    Windows Defender Disabled Policy:
    ==========================
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
    "DisableAntiSpyware"=DWORD:1


    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys => MD5 is legit
    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit


    **** End of log ****
     
  10. Broni

    Broni Malware Annihilator Posts: 48,011   +271

    Perfect!

    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [emptyjava]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    8. Run Temporary File Cleaner (TFC) weekly.

    9. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    11. (Windows XP only) Run defrag at your convenience.

    12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    13. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    14. Please, let me know, how your computer is doing.
     
  11. JPJohnson_2012

    JPJohnson_2012 TS Rookie Topic Starter Posts: 29

    OTL Log for restore point:
    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Jim
    ->Temp folder emptied: 109783 bytes
    ->Temporary Internet Files folder emptied: 6815817 bytes
    ->Java cache emptied: 1878 bytes
    ->Google Chrome cache emptied: 59971071 bytes
    ->Flash cache emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 0 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 52332 bytes
    RecycleBin emptied: 2322184 bytes

    Total Files Cleaned = 66.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default

    User: Default User

    User: Jim
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: Jim
    ->Java cache emptied: 0 bytes

    User: Public

    Total Java Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.69.0 log created on 10242012_174017

    Files\Folders moved on Reboot...
    C:\Users\Jim\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...
     
     
  12. Broni

    Broni Malware Annihilator Posts: 48,011   +271

     
  13. JPJohnson_2012

    JPJohnson_2012 TS Rookie Topic Starter Posts: 29

    Seems to be doing great! I just installed windows updates. Getting ready to install the last couple of recommended tools. Do you think Malwarebytes is a better tool than Spybot? I have used that in the past, and was wondering about your thoughts on it.

    You have been a tremendous help for me. I can't thank you enough.
     
  14. JPJohnson_2012

    JPJohnson_2012 TS Rookie Topic Starter Posts: 29

    Final malware bytes scan is clean:
    Malwarebytes Anti-Malware 1.65.1.1000
    www.malwarebytes.org

    Database version: v2012.10.23.01

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 9.0.8112.16421
    Jim :: JIM-VAIO [administrator]

    10/24/2012 6:15:37 PM
    mbam-log-2012-10-24 (18-15-37).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 202139
    Time elapsed: 3 minute(s), 41 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)
     
  15. Broni

    Broni Malware Annihilator Posts: 48,011   +271

    I don't recommend Spybot anymore...

    MVPS.org is no longer recommending Spybot S&D due to poor testing results. (scroll down on the web site and read under Freeware Antispyware Products)

    Further, most people don't understand Spybot's TeaTimer or how to use it and that feature can cause more problems than it's worth. TeaTimer monitors changes to certain critical keys in Windows registry but does not indicate if the change is normal or a modification made by a malware infection. The user must have an understanding of the registry and how TeaTimer works in order to make informed decisions to allow or deny the detected changes. Additionally, TeaTimer may conflict with other security tools which do a much better job of protecting your computer and even prevent disinfection of malware by those tools.

    I strongly recommend uninstalling Spybot Search & Destroy. The presence of this program can make cleaning your computer more difficult.

    Good luck and stay safe :)
     
  16. JPJohnson_2012

    JPJohnson_2012 TS Rookie Topic Starter Posts: 29

    Thanks for the info on Spybot. I had actually deleted it before we started this process. I tried it before I found the techspot forum.
     
  17. Broni

    Broni Malware Annihilator Posts: 48,011   +271



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