Win8 BSOD while watching videos

By priidu
Sep 1, 2013
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  1. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,674   +152

    An Intel network driver is causing this. Are there any yellow (!) exclamation points in the device manager?
  2. priidu

    priidu Newcomer, in training Topic Starter

    [​IMG]

    There is only one, unknown device. Windows can't help me with that.
  3. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,674   +152

    What is the make and model of this laptop? What version of Windows are you running? Is Windows fully updated using Windows Update including all the optional updates?
  4. priidu

    priidu Newcomer, in training Topic Starter

    HP Compaq 6510b, Windows 8 Pro

    Found some updates, will install those...
  5. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,674   +152

    Okay, did you have to re-install Windows 8 or did you install Windows 8 over another version of Windows?
  6. priidu

    priidu Newcomer, in training Topic Starter

    I did a fresh install over Windows 7.

    It seems like the problem only occurs if I use a WiFi connection.
  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,674   +152

  8. priidu

    priidu Newcomer, in training Topic Starter

    Yes, originally I had XP.
    Well no luck there, it only detects that I have a unsupported/unknown operating system.
  9. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,674   +152

    Well, you should revert back to Windows 7, if everything work fine. Going from XP to Windows 8 is iffy at best. Your issue now is caused by a missing or non-compatible driver
    priidu likes this.
  10. priidu

    priidu Newcomer, in training Topic Starter

    Well ok, thanks for your trouble!
     


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