My poor old computer is having a bit of trouble, you see. I was hoping I could find some help somewhere. I've posted on many forums today. This morning I turned on my old computer but none of the desk top icons would work. At first one did, then none. Programs from the start menu do not work either, except I can find and open things in the 'Run' command from the start menu, and 'Find'. Drwatson has found this... -------------------- Windows KB918547 EXE component has altered Windows system files. Module Name: KB918547.EXE Description: Windows KB918547 EXE component Version: 4.10.2224 Product: Microsoft(R) Windows(R) Operating System Manufacturer: Microsoft Corporation With the suggestion from another forum I deleted the update, but apparently, it is still there I would love to fix this somehow, because it is getting in the way of trying to fix my next little problem... I bought a zMate 2gb memory stick. I bought a new computer and I need alot of files from this old machine, and it is impossible to burn them to a disk, too many errors to count and I have some LARGE files to keep. The drivers from dane-electric don't install properlly, and I am desperate to fix these problems. I've emailed them twice, one last week and once today, and their "Live Assistence" where they take over your computer and help, is 'unavailable', even in business hours. Their telephone contact for tech help is actually a instruction voice recording about how to return products and parts to them, not to fix things like installing drivers. I'm honestly really disapointed with them and their product, but thats besides the point. I'm sorry I wrote so much, but could anyone help me fix even one of these problems? I'd really appreciate it!