Window crash

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joinx

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Hi everyone.
I install a new game recently. It's the nfs:most wanted
When loading my profile to star to play my pc crashes. Windows restart.
can someone help me plz.
I have windows xp sp2
graphic card: ati radeon 7000 series
latest direct x
thx u!!
 
Hi,

The crash may be caused by faulty ram or device driver error. The system event log and the minidump has the most useful diagnostic information. When Windows crashes with blue screen, it writes a system event 1001 or 1003 and a minidump to the folder \windows\minidump. Check system event 1001 and 1003 and it has the detail of the blue screen.

Event ID: 1001
Source: Save Dump
Description:
The computer has rebooted from a bugcheck.The bugcheck was : 0xc000000a (0xe1270188, 0x00000002, 0x00000000, 0x804032100).
Microsoft Windows..... A dump was saved in: .......

Event Source: System Error
Event Category: (102)
Event ID: 1003
Description:
Error code 1000007f, parameter1 0000000d, parameter2 00000000, parameter3 00000000, parameter4 00000000

Control Panel -> Adminstrative Tools -> Event Viewer -> System -> Event 1001/1003. Copy the content and paste it back here

Zip 5 to 6 minidumps to a zip file and attach it here. Techspot has an upper limit of 100K per attachment. I will study the dump and find out the culprit.
 
Thx to u all!! I'll try to update my driver meanwhile here is the event log 1003:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 38 1000008
0020: 65 20 20 50 61 72 61 6d e Param
0028: 65 74 65 72 73 20 63 30 eters c0
0030: 30 30 30 30 30 35 2c 20 000005,
0038: 62 66 61 38 35 35 33 66 bfa8553f
0040: 2c 20 66 30 38 63 32 61 , f08c2a
0048: 38 34 2c 20 30 30 30 30 84, 0000
0050: 30 30 30 30 0000

file attach the dumps: Thx a lot!!
 
Hi,

All of the minidumps are crashed with the same symptom and the culprit is ati3d1ag. Your ATI display card driver is 2 years behind. Upgrade ATI display card driver.


BugCheck 1000008E, {c0000005, bfa8553f, f08c2a84, 0}
Probably caused by : ati3d1ag.dll ( ati3d1ag+6353f )
 
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