TechSpot

Window crash

By joinx
Feb 1, 2006
  1. Hi everyone.
    I install a new game recently. It's the nfs:most wanted
    When loading my profile to star to play my pc crashes. Windows restart.
    can someone help me plz.
    I have windows xp sp2
    graphic card: ati radeon 7000 series
    latest direct x
    thx u!!
     
  2. Eric Legge

    Eric Legge TS Rookie Posts: 132

    If the graphics card is using the latest drivers, then it looks as if it isn't up to playing that game.
     
  3. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    Hi,

    The crash may be caused by faulty ram or device driver error. The system event log and the minidump has the most useful diagnostic information. When Windows crashes with blue screen, it writes a system event 1001 or 1003 and a minidump to the folder \windows\minidump. Check system event 1001 and 1003 and it has the detail of the blue screen.

    Event ID: 1001
    Source: Save Dump
    Description:
    The computer has rebooted from a bugcheck.The bugcheck was : 0xc000000a (0xe1270188, 0x00000002, 0x00000000, 0x804032100).
    Microsoft Windows..... A dump was saved in: .......

    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Description:
    Error code 1000007f, parameter1 0000000d, parameter2 00000000, parameter3 00000000, parameter4 00000000

    Control Panel -> Adminstrative Tools -> Event Viewer -> System -> Event 1001/1003. Copy the content and paste it back here

    Zip 5 to 6 minidumps to a zip file and attach it here. Techspot has an upper limit of 100K per attachment. I will study the dump and find out the culprit.
     
  4. joinx

    joinx TS Rookie Topic Starter Posts: 17

    Thx to u all!! I'll try to update my driver meanwhile here is the event log 1003:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 38 1000008
    0020: 65 20 20 50 61 72 61 6d e Param
    0028: 65 74 65 72 73 20 63 30 eters c0
    0030: 30 30 30 30 30 35 2c 20 000005,
    0038: 62 66 61 38 35 35 33 66 bfa8553f
    0040: 2c 20 66 30 38 63 32 61 , f08c2a
    0048: 38 34 2c 20 30 30 30 30 84, 0000
    0050: 30 30 30 30 0000

    file attach the dumps: Thx a lot!!
     
  5. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    Hi,

    All of the minidumps are crashed with the same symptom and the culprit is ati3d1ag. Your ATI display card driver is 2 years behind. Upgrade ATI display card driver.


    BugCheck 1000008E, {c0000005, bfa8553f, f08c2a84, 0}
    Probably caused by : ati3d1ag.dll ( ati3d1ag+6353f )
     
  6. joinx

    joinx TS Rookie Topic Starter Posts: 17

    Thx!! I will update my driver n let u knw of ot work!!
    thx soo much
     
  7. joinx

    joinx TS Rookie Topic Starter Posts: 17

    Soryy but forgot!!
    Thx once more..it worked
     
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