Are you aware that McAfee had a major update glitch that affected the entire nation shutting down systems in hospitals, airports, etc.? And that even though they have fixed this error with an update that now McAfee is willing to fix any damage done because of the extensive nature of this glitch?
We also need these questions answered:
1. Is this the first time you have experienced it? if so, what were you doing at the time of the crash? If not, when does this error occur?
2. What is your system hardware? We need the make and model of your components.