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Windows 10 Frequent Restart error 0x00000050

By Mike L
Jan 11, 2016
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  1. Hi,

    Just bought a new Dell XPS 8900. Right after, I kept having BSOD at random intervals, but really frequent. It is not a BSOD per say because the computer just restarts without warning, and when I check the reliability report, it says:

    Description
    The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0xfffff6fb400037a8, 0x0000000000000000, 0x0000000000000000, 0x0000000000000006). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 586b581d-f8e5-4300-aef9-2b52c08c2d55.

    I thought it was a hardware problem, therefore I went and exchanged a new one two days ago. I did not use a lot, and today I had another "BSOD", once again more of a sudden restart. And while wiring this post, I had another restart.

    I'm really at a pinch here, so any suggestion would help! Thanks!

    Here is the OneDrive link for the MiniDump
    http://1drv.ms/1Q1eQ4o

    Here is a OneDrive link to the system information, I obtained it in normal mode
    http://1drv.ms/1l1AgSd

    Here is the link for the Driver View with all my current drivers
    http://1drv.ms/1neaKus

    And here is the link for the folder where everything is in
    http://1drv.ms/1neaMCF


    Thank you very much for your support!
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Did you install the other computers boot drive in the exchanged computer? The minidump loosely points to a boot drive issue
     
  3. Mike L

    Mike L TS Rookie Topic Starter

    No, it was a brand new installation this time
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Turn off automatic restart by opposite clicking on the window on the far left of the taskbar. select Control Panel, System, Advanced System Settings, Startup and Recovery, Settings. Uncheck Automatically Restart...
     
  5. Mike L

    Mike L TS Rookie Topic Starter

    Thank you! Did that now, hope this will solve the problem!
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    It may at least, make any more BSOD's easier to decode...
     
  7. Mike L

    Mike L TS Rookie Topic Starter

    Alright, well I uninstalled the newest version for the WiFi network adapter, and have left the computer open overnight, and until now, there does not seem to be any problem.
     
  8. Cycloid Torus

    Cycloid Torus TS Evangelist Posts: 1,662   +311

    I'm just wondering what was giving you all the trouble. Was there anything in Event Viewer that indicated the source of the restarts?

    You said it was a new box, do you have a warranty? support?
     
  9. Mike L

    Mike L TS Rookie Topic Starter

    Yeah, I checked the reliability center, and it said windows stopped working with the above code, then it restarted.
    It is a new box, and I do have a warranty, however, the customer support at Dell was not able to find anything, so I simply took the machine back and got a new one, but it started acting up again after a while
     
  10. Cycloid Torus

    Cycloid Torus TS Evangelist Posts: 1,662   +311

    If I had two new computers (both the original and the replacement) have the same error, then I would go back to the manufacturer and ask for help. "Restart on error" which means automatic restart can keep you from figuring out what the problem is, but it rarely solves the problem. As Tmagic650 said "It may at least make any more BSOD's easier to decode...", so watch for errors, check Event Viewer and keep notes. Did Dell Diagnostics come up with anything?
     
  11. Mike L

    Mike L TS Rookie Topic Starter

    Nope, I ran Dell diagnostic on the first computer it came back all good, same with this one.
    But since I downgraded the WiFi adapter driver I have not had an impromptu restart yet. Hopefully that's the end of that
     

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