My add/remove programs stopped working a month ago and I tried every fix I could find to get it back. (when I clicked on it nothing happened) Nothing I found fixed that problem so: I did a full OS re-install: formatted the partition re-installed w2k re-installed the intel chipset inf,activex 8.1,active monitor, ucb2.0,shockwave,application accelerator. drivers for audio, modem, graphics. Upgraded to win2k sp4 Installed MS office. Everything seems to run ok including add/remove programs. I then installed "AOL 9.0 security edition" and am able to access internet. However, when using IE6 "provided by aol", I got errors. IE crashes. I did a AOL keyword "browser fix". Got a message something about tunneling is being started. Now the IE is not crashing, but the "address bar" does not display the correct (entire) url. examples: 1. If I do a google search and click on a link, the address still says google.com. 2. If I go to ebay and go to the sign in page the address says ebay.com, not "...signin.ebay.com/ws/eBayI..." Also, my add/remove programs stopped working. When I click on it I get the message "Mshta.exe has generated errrors and will be shut down." I hope I can fix that by running: sfc /purgecache sfc /scannow. Sorry for the long story, but I suspect the AOL installation is causing some problems. I want to know if anyone else has experienced this. Also how can I get the url to appear correctly in my IE address bar? (I could call aol tech support and get my "free" Mr. Wizard teaches computers CD) Thanks, Bill.