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Windows 7 (64bits) BlueScreen Help

By zazomix
Feb 7, 2011
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  1. Hi All.
    This is my first comment in this forum.
    First of all, thanks to all for reading my post:

    My computer usually reports a blue screen. I have 2 *.dmp files and y have opened them with Win SDK tools.
    This is the report.

    Can you help me?

    *************************************************************************

    ADDITIONAL_DEBUG_TEXT:
    Use '!findthebuild' command to search for the target build information.
    If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.

    MODULE_NAME: nt

    FAULTING_MODULE: fffff80002814000 nt

    DEBUG_FLR_IMAGE_TIMESTAMP: 4c1c44a9

    READ_ADDRESS: unable to get nt!MmSpecialPoolStart
    unable to get nt!MmSpecialPoolEnd
    unable to get nt!MmPoolCodeStart
    unable to get nt!MmPoolCodeEnd
    fffff8a008528662

    FAULTING_IP:
    nt+35822c
    fffff800`02b6c22c 0fb603 movzx eax,byte ptr [rbx]

    MM_INTERNAL_CODE: 0

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    BUGCHECK_STR: 0x50

    CURRENT_IRQL: 0

    LAST_CONTROL_TRANSFER: from fffff80002904f14 to fffff80002884740

    STACK_TEXT:
    fffff880`09777d88 fffff800`02904f14 : 00000000`00000050 fffff8a0`08528662 00000000`00000000 fffff880`09777ef0 : nt+0x70740
    fffff880`09777d90 00000000`00000050 : fffff8a0`08528662 00000000`00000000 fffff880`09777ef0 00000000`00000000 : nt+0xf0f14
    fffff880`09777d98 fffff8a0`08528662 : 00000000`00000000 fffff880`09777ef0 00000000`00000000 fffff880`09777f00 : 0x50
    fffff880`09777da0 00000000`00000000 : fffff880`09777ef0 00000000`00000000 fffff880`09777f00 00000000`00000003 : 0xfffff8a0`08528662


    STACK_COMMAND: .bugcheck ; kb

    FOLLOWUP_IP:
    nt+35822c
    fffff800`02b6c22c 0fb603 movzx eax,byte ptr [rbx]

    SYMBOL_NAME: nt+35822c

    FOLLOWUP_NAME: MachineOwner

    IMAGE_NAME: ntoskrnl.exe

    BUCKET_ID: WRONG_SYMBOLS

    Followup: MachineOwner
    ---------
     
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    How to find and post your Minidump Files:

    My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

    It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don’t need to zip them, just attach as is. Please do us a favor and don’t Zip each one individually.
     
  3. zazomix

    zazomix TS Rookie Topic Starter

    Dumps files uploaded

    Thank you for help me.
    I've uploaded the last 2 dump files to my post.

    Thanks.
     

    Attached Files:

  4. zazomix

    zazomix TS Rookie Topic Starter

    Dumps files uploaded


    Thanks.
    I've uploaded 2 dumps files zipped.
    I hope you can help me.
     

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