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Windows 7 build 7601 not genuine

  1. I recently got a satellite L755 toshiba laptop for chrismas (hand me down) he got it from aarons rental and it says it is not a genuine windows. it keeps having pop ups saying this and it is really anoying the activation code is a wrong format apparently I dont know how to fix this and im not going to buy a new windows 7. the code is in a format like this with # being a number and A being a letter.
    #####-AAA-#######-#####
     
  2. bazz2004

    bazz2004 TS Evangelist Posts: 1,232   +201

    The activation code should be on a sticker underneath the laptop. Belarc Advisor is a free utility you can download that will find your installation key for Windows.
     
  3. gbhall

    gbhall TechSpot Chancellor Posts: 2,425   +77

    RockLobsterP00 and bazz2004 like this.
  4. RockLobsterP00

    RockLobsterP00 TS Rookie Topic Starter

    Thank you I have found the key and this is what it says when I put it in the activation slot : error code 0xc004E003
     
  5. bazz2004

    bazz2004 TS Evangelist Posts: 1,232   +201

    It's easy to misread the key or make an error typing it in. Carefully double check everything.
     
  6. RockLobsterP00

    RockLobsterP00 TS Rookie Topic Starter

    I copy pasted it there is no mistake that is the code.
     
  7. mailpup

    mailpup TS Special Forces Posts: 6,979   +362

    FWIW, all of my Windows 7 machines have a product code of five sets of five mixed characters, that is 25 characters in all. Like this: xxxxx-xxxxx-xxxxx-xxxxx-xxxxx
     
  8. RockLobsterP00

    RockLobsterP00 TS Rookie Topic Starter

    Yes the code I have now found is in that format.
     
  9. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

  10. RockLobsterP00

    RockLobsterP00 TS Rookie Topic Starter

    1. I have tried to re-input the code 5 times now. 2. He has had the computer for about a year and there is no restore points from when he first got it. 3. On my computer there is no Show more options point in the activation program so I cant use the call service.
     
  11. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

    Does this laptop have a recovery partition? Is this the original OS?
     
  12. RockLobsterP00

    RockLobsterP00 TS Rookie Topic Starter

    I do not know about te recovery partitions or the OS. I have contacted support from windows and toshiba and it looks like to fix it I will just have to buy I knew windows key which is unbeleivably dumb
     
  13. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

  14. gbhall

    gbhall TechSpot Chancellor Posts: 2,425   +77

    It means the key is already in use. http://answers.microsoft.com/en-us/...duct-key/09f326fe-fbcd-4a95-b08a-32a0c4e8d7aa

    It may be just possible that the OS license originally installed on your laptop has been transferred to a newer laptop, without removing it from the one you now have. That would make your copy an illegal copy, unfortunately. Basically, if there is no license sticker on the bottom of the laptop, you are out of luck.
     
    Last edited: Dec 30, 2014
    Cobalt006 likes this.
  15. bazz2004

    bazz2004 TS Evangelist Posts: 1,232   +201

    That sounds highly likely. You can sometimes buy unused or deactivated Windows 7 retail keys on eBay. It pays to be cautious but I bought one sometime ago for a laptop which had no hard drive.. There were no issues. You can even download a legitimate Microsoft Windows 7 ISO and burn your own disc if you want to do a fresh install but of course you still need the COA.
     

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