Windows 7 can't see my HDD

By Hidemoto
Jun 22, 2013
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  1. When I'm trying to install Windows 7 it says that no storage device is found. How can I fix this problem? I have tried to install some drivers but it wont even find those. I have a toshiba Satellite c660-1nt
    Part no: psc1qe
  2. Cobalt006

    Cobalt006 TechSpot Maniac Posts: 1,683   +152

    Sounds like maybe the hard drive has crash.
  3. Hidemoto

    Hidemoto Newcomer, in training Topic Starter

    It was sent to repair about two days ago where they gave me a new hard drive
  4. Cobalt006

    Cobalt006 TechSpot Maniac Posts: 1,683   +152

    Have you check to see if the bios has recongize the hard drive?
  5. Hidemoto

    Hidemoto Newcomer, in training Topic Starter

    I can't go into the bios. When I start the laptop it goes black for like 1 second and then the message ''Reboot and select proper boot device'' Pops up :/
  6. Cobalt006

    Cobalt006 TechSpot Maniac Posts: 1,683   +152

    Try tapping F2 at the same time you are powering it on and see if will let you in the bios
  7. Hidemoto

    Hidemoto Newcomer, in training Topic Starter

    Nope still just the message :(
  8. terry5880

    terry5880 TechSpot Enthusiast Posts: 527

    It sounds like there is no os installed on there
  9. Hidemoto

    Hidemoto Newcomer, in training Topic Starter

    There isn't
  10. terry5880

    terry5880 TechSpot Enthusiast Posts: 527

    I would say make sure its seated propaly in laptop as might not of been installed correctly ?
  11. Hidemoto

    Hidemoto Newcomer, in training Topic Starter

    Well I trust that the people I sent the laptop to put the HDD propely in. How do you install a HDD?
     
  12. terry5880

    terry5880 TechSpot Enthusiast Posts: 527

    Harder to explain look on utube at how to replace hard drive its very easy and u will see where it is underneath.. also if shop did it very unlikely it is in wrong so so I would try what cobalt said and go with checking out bios when u get into it,

    or if they fitted it take it back to them and tell them u cant reinstall windows and why they should do it free
  13. Hidemoto

    Hidemoto Newcomer, in training Topic Starter

    Ok thanks for the help :)
  14. Cobalt006

    Cobalt006 TechSpot Maniac Posts: 1,683   +152

    Go with what terry has said. Sorry I got a little busy here.


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