Daniel Burkus
Posts: 161 +7
Hello, everyone. First, let me say that, having worked through the scans, Broni has certified my PC as being malware free, hence that is apparently not the issue.
What is happening is that my PC shuts down suddenly. This happens occasionally for no obvious reason that I can see, but more predictably when I try to run certain malware scans (such as DrWeb). It appears that when the scan reaches a certain block of data, the PC shuts down. I imagine that this is either due to overheating of the processor, or overwhelming the processor (which may be the same thing).
My PC has a display on the front of the console that displays things like CPU temperature and fan activity. Since attempting to run certain scans (first a "MalwareBytes 3 Premium" scan, which uses the powerful version of their scan engine, and a little while ago a DrWeb scan), this display is black (in other words, it -- and perhaps its functionality -- has been turned off by some sort of modification in the operating system or something like that). This, plus the shutting down, are the obvious symptoms.
I would like to add that the crashing has become less frequent since I ran the scans under Brodi's direction. Nevertheless, the fact that I still can not run the DrWeb scan (and that, following the crash which attempting to run that scan precipitated, the CPU temperature display has stopped working) is worrisome.
I will not provide any system information now, since I believe that you have a scan tool that will give you exactly the information that you need to attempt to analyze this issue. I will, therefore, wait until I hear from you before doing anything else.
Thank you for your time, and for any help that you may be able to provide.
-- Daniel M. Burkus
What is happening is that my PC shuts down suddenly. This happens occasionally for no obvious reason that I can see, but more predictably when I try to run certain malware scans (such as DrWeb). It appears that when the scan reaches a certain block of data, the PC shuts down. I imagine that this is either due to overheating of the processor, or overwhelming the processor (which may be the same thing).
My PC has a display on the front of the console that displays things like CPU temperature and fan activity. Since attempting to run certain scans (first a "MalwareBytes 3 Premium" scan, which uses the powerful version of their scan engine, and a little while ago a DrWeb scan), this display is black (in other words, it -- and perhaps its functionality -- has been turned off by some sort of modification in the operating system or something like that). This, plus the shutting down, are the obvious symptoms.
I would like to add that the crashing has become less frequent since I ran the scans under Brodi's direction. Nevertheless, the fact that I still can not run the DrWeb scan (and that, following the crash which attempting to run that scan precipitated, the CPU temperature display has stopped working) is worrisome.
I will not provide any system information now, since I believe that you have a scan tool that will give you exactly the information that you need to attempt to analyze this issue. I will, therefore, wait until I hear from you before doing anything else.
Thank you for your time, and for any help that you may be able to provide.
-- Daniel M. Burkus