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Windows 8.1 BSOD

By achman741
Dec 8, 2014
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  1. My friends computer has been having bsods on windows 8.1 for a while now. I am assisting him in fixing said bsod. However I cannot find the direct cause. So any assistance would be greatly appreciated.

    The bsods have been going on for a couple of months and believed to have started after installing the new windows 8.1. They occur mostly during playing games, Arua Kingdom, Archeage, in a few minutes of playing, and sometimes on League of Legends. I've included the info from dxdiag and a minidump file. I have looked at the dump with WinDbg and it is related to the processor but am currently not sure how. Here is the info from WinDbg: http://pastebin.com/tphaKNFC
     

    Attached Files:

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Go here:
    http://support.amd.com/en-us/download
    Use the auto detect feature to check for an updated video driver for this computer. It is the AMD/ATI video driver that is causing the BSOD's
     
  3. achman741

    achman741 TS Rookie Topic Starter

    That appears to have worked thanks for the help.
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Okay, you are welcome... That's what we are here for :)
     
  5. achman741

    achman741 TS Rookie Topic Starter

    It appears that error is still there, I have posted another minidump. I didn't see any major differences. The computer was fine after restarting after installing the amd drivers and was left on for a couple days and ran fine. But after restarting after that it started blue screening again. So any additional help would be nice.
     

    Attached Files:

  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Run a check on the hard drive by going to computer and right-click. Select Properties, Tools, Check Now. Put a check mark in both boxes to set a disk check on the next start up
     

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