Windows 8.1 hal.dll

083114-44406-01.dmp 31/08/2014 18:56:35 0x00000133 00000000`00000001 00000000`00001e00 00000000`00000000 00000000`00000000 hal.dll hal.dll+548b0 x64 ntoskrnl.exe+153fa0 C:\windows\Minidump\083114-44406-01.dmp 4 15 9600 302,096 31/08/2014 18:57:49

Hi people

My laptop restarted itself earlier displaying the message "Your PC ran in to a problem and needs to restart".
I had a look in Bluescreenview and it showed the attached information.
Which driver could this relate to? It is a new laptop and I've only used my mobile broadband dongle in the usb ports and also used iobit's driver-booster which says all my drivers are up to date.
 

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  • minidump.txt
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"It is a new laptop"... The NTOSKRNL.exe refers to a possible hard drive issue. Can you return the laptop to where you bought it and have them fix it or replace it?
 
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