Windows 8 start up issue

By bonmar
Aug 20, 2013
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  1. Hi guys.
    I have problem in starting my Laptop,window could not start normall I got black screen infront
    of me whenever I start it so I have to ctrl+Alt+del to start it then thats the time windows is up and
    running.What seems to be the problem?Please help I no idea in this issue
  2. Dell_BabitaG

    Dell_BabitaG Official Dell Support Posts: 58

    Hi Bonmar,

    It may be possible that Secure sign-in requiring all users to press Ctrl+Alt+Del is enabled on your computer. This generally provides an additional layer of security to protect the system.

    In order to disable this option, please try the following steps:
    • In the Start screen, type netplwiz in the Search box, and then press ENTER.
    • Administrator permission is required. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
    • Click the Advanced tab, un-check the "Require users to press Ctrl+Alt+Delete" check box, and then click Apply/Ok.
    Hopefully, this may resolve the issue for you. Please reply if you have further queries.

    Thanks and regards,
    Babita G

    For easy access to drivers, manuals and product updates, please visit our Support Site .

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