My friend is having a problem with his computer (a dell with windows 98). It started when he was promted to upgrade windows 98 on the interent, he did it and afterwards he couldn't get back into his computer except through safe mode. I helped do a full restore of his computer, which Dell told him to do, but now there are at least 2 problems that I am aware of, one is that for his color settings he only has the option of 2 colors or 16 colors (his monitor is a Dell Trinitron if that could be part of the cause) and the other is with his modem, the computer doesn't decect the modem also when you let the computer detect new devices through add hardware it shows all of the com ports are installed but have a problem. Does anyone know what is causing these problems? Any help would be greatly appreciated.