Windows crashes when I insert a blank CD or DVD

By OhGavin
Nov 6, 2005
  1. Hey,
    I'm stuck with this, I have limited pc knowledge but I've narrowed it down to something to do with my PC trying to read a blank disc. After i insert a blank disc, i get the BSOD. I ran the debuger and it suggests the imapi.sys is the probably the cause. Its a long shot but if anybody can help, i'd be really grateful/
    Thanks.... Gavin
  2. Samstoned

    Samstoned TechSpot Paladin Posts: 1,018

    do you know how to get to services and shut down IMAPI CD-Burning COM Service
    sounds like cdrom drive failure or software conflict
    1. Choose Start > Settings > Control Panel, and then double-click Administrative Tools.
    2. Double-click Services.
    3. Right-click IMAPI CD-Burning COM Service and choose Properties.
    4. Choose Disabled from the Startup Type menu.
    5. Click stop, and then click OK.
    if it fails to stop
    redo above except 5 click start and OK reboot machine go back ,check should be off now
  3. OhGavin

    OhGavin TS Rookie Topic Starter

    Good man, thank you very much, i'll try it tonight.
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