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Windows Explorer Error/Dell DJ

By Azmodi
Dec 9, 2005
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  1. Hi. I have a Dell DJ and go through the following path to add files to it: My Computer/Folders/Dell DJ Explorer/My Jukebox/Music Library.

    Lately, however, when I click on the link to the Music Library, the screen indicates the library has loaded, but then remains blank before giving me the message that Windows Explorer has encountered a problem and needs to be shut down. Here's the error signature:

    AppName: explorer.exe AppVer: 6.0.2800.1221 ModName: msvcr71.dll
    ModVer: 7.10.3052.4 Offset: 00010428

    I would provide more detailed error information, but can't figure out how to copy and paste it from the error window. I am also experiencing an AIM error that mentions msvcr71.dll, so my guess (which is worth nothing) would be that the error seems to be with that file. Thanks for any help.
  2. meatologist

    meatologist TS Rookie Posts: 152

    Hi,

    msvcr71.dll is a Microsoft C Runtime Library used by many applications - with each application having it's own copy.

    Find the msvcr71.dll in the Dell DJ directory (or sub-directory) and rename it, then download another copy:

    http://www.dll-files.com/dllindex/dll-files.shtml?msvcr71

    OR

    Just reinstall Dell DJ.......
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