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"Windows has detected spyware infection!"

Discussion in 'Windows OS' started by kellysafc1985, Nov 22, 2008.

  1. kellysafc1985 Newcomer, in training

    Hi,

    My laptop has recently started getting a message saying "Your computer is infected! Windows has detected spyware infection!" And there is a red circle with a white cross in it.

    It says to click to protect my computer from spyware, but I don't trust it. I've seen that other people have had this problem, but I don't know what to do to sort it out.

    It also appears that whatever it is that has infected my computer has somehow messed up my web browser - IE - because it isn't working as it normally does, and looks slightly different.

    And the last thing, I had AVG installed but it also appears that this has been messed up too as I can't open it.

    Any suggestions will be greatly appreciated.
    Thanks,

    Kelly
  2. Bobbye Helper on the Fringe Posts: 16,406   +16

    You are correct. Do NOT click on it 'to remove spyware'. It IS spyware. Please go to the site below and follow the steps for cleaning. When through, attach all 3 logs for review:

    http://www.techspot.com/vb/topic58138.html