Windows installer cannot be accessed

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Check the Windows Installer service (Control Panel - Administrative Tools, Services) is running. It should be set to manual or automatic. Also check the dependency Remote Procedure Call (RPC) service is running.
 
if you are running XP put our XP disk in your drive and open a command prompt. type sfc /scannow this will run system file checkrer and it will replace any damaged or missing system files.
 
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