windows installer on windows xp

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Hello, I bought a new photo printer and it won't let me install, it says either I am starting windows in safe mode or my windows installer was not correctly installed. Also had a java update and same thing happened. I tried installing window installer from microsoft but it didnt help, What can I do to fix this? Help?! :mad:
 
What version of windows installer do you have? the latest version available is 3.1
 
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