TechSpot

Windows Live Mail preview pane is blank

By theRadiantChild
Jul 8, 2010
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  1. For some reason when I run windows live mail program in win 7 the preview pane is blank. I'll click a message and it doesnt show anything. Even when I double click it the message is blank. I know i dont have any viruses. It just started doing this. Any ideas? Thanks!
  2. mailpup

    mailpup TS Special Forces Posts: 8,421   +217

    Try a system restore to a point in time when you know it worked before. Your data won't be affected but any new programs installed and updates since then will likely have to be reinstalled.
  3. theRadiantChild

    theRadiantChild TechSpot Enthusiast Topic Starter Posts: 319

    couldnt i just reinstall windows live mail first? I just need to make sure to backup my messages first though
  4. mailpup

    mailpup TS Special Forces Posts: 8,421   +217

    Yes, if you want to, give it a try.
  5. theRadiantChild

    theRadiantChild TechSpot Enthusiast Topic Starter Posts: 319

    how do i backup all of my inbox msgs?
  6. mailpup

    mailpup TS Special Forces Posts: 8,421   +217

  7. theRadiantChild

    theRadiantChild TechSpot Enthusiast Topic Starter Posts: 319

    This tutorial you sent me does not match with what I have. I'm using windows live mail for windows 7. It doesnt have a file menu :/
  8. mailpup

    mailpup TS Special Forces Posts: 8,421   +217

    While in Windows Live Mail, try pressing "Alt + M" and a drop down menu should appear. Click on Show Menu Bar.
  9. jmacintosh

    jmacintosh Newcomer, in training

    I am also experiencing this problem with XP sp3. I thought my system was borked adn I did a fresh install of xp with all the service packs and updates, then reistalled Live Mail again and the same thing happens.

    I have another machine at home which works fine...wtf???
    PedrSancler likes this.
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