I use XP as my OS.
I previously had MSN messenger 4.6.
I upgraded to Windows live messenger 8.1 and it worked fine for a few months. Then I found that it was annoying me a little by always starting whenever I booted up so I tried to remove it from the startup folder. This didn't really work so I uninstalled it and went back to MSN 4.6.
However it still kept trying to start on boot which was affecting 4.6 so in my (lack off) wisdom I went into the registry to try and remove the references to it.
Now Windows Live Messenger 8.1 AND windows media Player 11 will not work at all!
I have tried uninstalling them completely and reinstalling them. I have tried going back to system restore points, I have tried uninstalling them for a few weeks and reinstalling them.
After every attempt on booting up the OS I immediately get WLM 8.1 has encountered a serious error and needs to close. If I try and open the application then I get the same message whatever else is open or closed.
When I try and play a media clip it hangs or crashes every time displaying this message, "Windows Media Player has encountered a problem and needs to close. We are sorry for the inconvenience.."
I have tried reg edit and reg clean programs but now think that I am just guessing so want some proper help before I break other applications.
HELP me undo this and I promise never to touch my registry ever again!!!
Sabretech
I previously had MSN messenger 4.6.
I upgraded to Windows live messenger 8.1 and it worked fine for a few months. Then I found that it was annoying me a little by always starting whenever I booted up so I tried to remove it from the startup folder. This didn't really work so I uninstalled it and went back to MSN 4.6.
However it still kept trying to start on boot which was affecting 4.6 so in my (lack off) wisdom I went into the registry to try and remove the references to it.
Now Windows Live Messenger 8.1 AND windows media Player 11 will not work at all!
I have tried uninstalling them completely and reinstalling them. I have tried going back to system restore points, I have tried uninstalling them for a few weeks and reinstalling them.
After every attempt on booting up the OS I immediately get WLM 8.1 has encountered a serious error and needs to close. If I try and open the application then I get the same message whatever else is open or closed.
When I try and play a media clip it hangs or crashes every time displaying this message, "Windows Media Player has encountered a problem and needs to close. We are sorry for the inconvenience.."
I have tried reg edit and reg clean programs but now think that I am just guessing so want some proper help before I break other applications.
HELP me undo this and I promise never to touch my registry ever again!!!
Sabretech