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Windows Live OneCare error

By Buzinas
Feb 25, 2008
  1. when installing wloc i got this error 0036-80070643. tried to contact faqs and support but no success. searches come up blank and there´s no link i can follow to email support. just going in circles from wloc support to microsoft support and wloc again. all i know by reading the few lines about this in the faqs is that this is related to XP SP3. can anyone help me? thanks.
     
  2. Po`Girl

    Po`Girl TS Rookie Posts: 595

    You may have seen this page HERE but someone might find it useful. ;)

    Summary -

    Method 1: Remove third-party firewall or antivirus programs

    Method 2: Install the Microsoft XML Parser 3.0 Service Pack 5

    Method 3: Uninstall and then reinstall the Microsoft .NET Framework 2.0

    Method 4: Verify that the Windows Installer service is running

    Method 5: Install Windows Live OneCare in Selective Startup mode
     
  3. rabbit122851

    rabbit122851 TS Rookie

    OneCare error code 0036-80070643

    I tried everything listed on this post to no avail. After 5 hours, I uninstalled the SP3 service pack for XP and tried to install OneCare. Guess what it installed with no problem. I then went to Windows update and re-installed SP3. Everything works great. As an aside, my computer would not let me un-install the net framework 2.0 nor would it let me install a newer version of net framework.
     
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