TechSpot

Windows media Player9-no sound

By mloo55
Jul 20, 2007
  1. This pc with Win98se PIII 128k has the problem that no sound is heard when play a music Cd but the picture is normal when a movie is played of course without sound.
    A msg is shown when a music Cd is played:
    Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your computer, it may be in use by another program, or it may not be functioning properly.

    So when i see the info box a code is shown:

    0xC00D11BA: Cannot play the file

    I just checked device manager and no yellow mark ?,! on it.

    But when opened multimedia then sound tab shows no device for play nor record. In the tab devices- multimedia controllers -sound devices right click properties and read sound devices - no installed devices of this class in your system.

    I run Everest and in multimedia I read
    Device decription type
    Ensoniq ES1371 AudioPCI-97 Sound Card PCI-97

    Is there anything more i could do to fix the problem ,really it is a mess since suddenly the pc stopped to play music i told you cos when started the pc no windows start music is heard.

    waiting for your help
    rgds
    mlo55
     
  2. CCT

    CCT TS Evangelist Posts: 2,653   +6

    So, pop in your motherboard support disk and reload your sound drivers.
     
  3. almcneil

    almcneil TS Guru Posts: 1,277

    Check for spyware. I recommend the following 3 utilities:

    • Ad-Aware 2007
    • Spybot Search & Destroy
    • AVG Anti-Spyware
    All are free and can be downloaded via the Internet.

    BTW, are you getting other sounds such as default Windows sounds?
     
  4. mloo55

    mloo55 TS Rookie Topic Starter Posts: 30

    Thanks for your response and the default windows music is no heard.
    how do I find the driver for this card?
    rgds
    mloo55
     
  5. CCT

    CCT TS Evangelist Posts: 2,653   +6

  6. mloo55

    mloo55 TS Rookie Topic Starter Posts: 30

    Thanks buddies I removed the sound card and the restarted the pc so it searched for new hardware and installed the driver so now I can listen music very quiet.
    rgds
    mloo55
     
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