Windows No Disk Exception processing error

By Gudboy
Sep 22, 2008
Topic Status:
Not open for further replies.
  1. Hi
    Anybody please help me. Im getting Windows -No Disk Exception c0000013 Parameters 75b6bf7c 4 75b6bf7c 75b6bf7c error message every time when my system boots. Im using HP pavilion a275c and OS Windows XP professional upgraded with SP3. Its a long back(some 3 months back) i upgraded but getting this error recently. Im using windows onecare antivirus.

    I tried a lot of the following tricks but could not rectify it.

    1) changing the removable disk names
    2) uninstalling the floppy drive
    3) uninstallig quicktime software
    4) disabling regsvr from startup items using msconfig
    5) clearing recent documents cache
    6) I dont have dit.exe registry files to remove

    This is the scan result of HijackThis :
    ----------------------------------------------------------------------------------------------------
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 2:00:31 AM, on 9/22/2008
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16705)
    Boot mode: Normal

    Running processes:
    D:\WINDOWS\System32\smss.exe
    D:\WINDOWS\system32\winlogon.exe
    D:\WINDOWS\system32\services.exe
    D:\WINDOWS\system32\lsass.exe
    D:\WINDOWS\system32\Winhelp.exe
    D:\WINDOWS\system32\svchost.exe
    D:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
    D:\WINDOWS\System32\svchost.exe
    D:\WINDOWS\system32\svchost.exe
    D:\WINDOWS\system32\spoolsv.exe
    D:\WINDOWS\Explorer.exe
    D:\WINDOWS\system32\inetsrv\inetinfo.exe
    D:\WINDOWS\ALCXMNTR.EXE
    D:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
    D:\WINDOWS\system32\ctfmon.exe
    D:\Program Files\Microsoft Windows OneCare Live\OcHealthMon.exe
    D:\WINDOWS\system32\tcpsvcs.exe
    D:\WINDOWS\system32\svchost.exe
    D:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
    D:\Program Files\Microsoft Windows OneCare Live\winss.exe
    D:\WINDOWS\system32\wscntfy.exe
    D:\Program Files\Internet Explorer\iexplore.exe
    D:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
    D:\Program Files\Trend Micro\HijackThis\crusty.exe.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = 192.168.1.1
    F2 - REG:system.ini: Shell=Explorer.exe rundll.exe
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
    O4 - HKLM\..\Run: [OneCareUI] "D:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe"
    O4 - HKLM\..\Run: [MSConfig] D:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
    O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] "D:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
    O4 - HKUS\S-1-5-18\..\Run: [Yahoo Messengger] D:\WINDOWS\system32\regsvr.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [Yahoo Messengger] D:\WINDOWS\system32\regsvr.exe (User 'Default user')
    O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXE
    O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_18\bin\npjpi142_18.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_18\bin\npjpi142_18.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: d:\windows\system32\nwprovau.dll
    O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) -

    O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} (GMNRev Class) -

    O17 - HKLM\System\CCS\Services\Tcpip\..\{66945B87-0EFE-4E54-874B-785316F64ED5}: NameServer = 125.22.47.125,202.56.250.5
    O17 - HKLM\System\CCS\Services\Tcpip\..\{CC3C96F7-72EE-4830-B42E-95FB0D47043A}: NameServer = 125.22.47.125,202.56.250.5
    O17 - HKLM\System\CCS\Services\Tcpip\..\{F59DD22A-0080-4805-8104-82384EFDD43D}: NameServer = 125.22.47.125,202.56.250.5
    O17 - HKLM\System\CS2\Services\Tcpip\..\{66945B87-0EFE-4E54-874B-785316F64ED5}: NameServer = 125.22.47.125,202.56.250.5
    O23 - Service: Power Manager (PowerManager) - Unknown owner - D:\WINDOWS\svchost.exe (file missing)

    --
    End of file - 4805 bytes

    -------------------------------------------------------------------------------------------------

    Please help me...

    Thanks & Regards
    Gudboy
  2. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Hi Gudboy :wave: and welcome to TechSpot

    This forum is for introductions only as stated above: in the Introduce yourself forum
    To access technical support you will need to go to Here into the appropriate forum for any problems you may have.

    You can also access many online TechSpot guides Here

    Please read Posting Guidelines Here before posting.

    Guide to Making a Good Post/Thread, Here

    Also it is customary to post your system specs in your Profile

    Enjoy your Stay :)



    Also have a look at:

    New Preliminary Removal Instructions
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.