TechSpot

Windows not loading

By ngm2000
Oct 19, 2008
  1. Please help me! I have XP home and today its not loading. It goes through until the black screen with the loading bar then stops and reboots itself fromthe point where you'd restart, Sometimes the blue 'checking file system on C'page comes up, i've tried skipping it and also letting it run throught he checks - both options have the same result - straight back to the initial load page. Then the 'we apologise for inconvenince' black page comes up with the 4 options to either go with Safe mode, networking, command or last settings, i've tried all these and none works, in fact what happens is a long list appears with various windows locations stated eg
    multi(0)disc(0)rdisc(0)partition(1)\WINDOWS\system32\Drivers\uagp35.sys , i can't exit this page at all with unplugging my computer.

    I've also tried rebooting from the windows XP disc, no joy here either.

    any ideas? I'm not as computer savvy as most of you so will need very basic and clear instructions if anyone is kind enough to help!

    Nicola
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Boot from your Windows Xp CD
    Choose the first R prompt (for the Recovery console)
    Select the number 1, to log into Administrator account (ie Press 1 when prompted)
    Press Enter to continue (so far it is --> R 1 Enter)
    Usually the Admin account does not have a password

    At last on the Recovery Screen prompt, type:
    chkdsk c:/f (Note: try chkdsk c:/r if it doesn't work)
    Then press Enter
    Allow Checkdisk to finish
    Remove the Xp CD
    Then type EXIT and restart

    Did it work?
     
  3. ngm2000

    ngm2000 TS Rookie Topic Starter


    Hi, i'd got into the recovery module before but it WAS prompting me for a pasword, i don't remember ever setting one, what shall I do?
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Doh! that just makes this whole test process longer for you !

    Have a look here: http://www.techspot.com/vb/post633339-2.html

    Create the live CD, boot from it
    Wait to see your passwords (it takes time!)
    Write them ALL down (including upper\lower case if applicable)

    Then go back to my reply above, and start again !!
     
  5. ngm2000

    ngm2000 TS Rookie Topic Starter

    ooh dear now another page is up, auto-detecting the various drives and at the bottom it says 3rd master hard disk - SMART has a bad status, backup and replace. is this end of my computer?
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Damn! The HardDrive (just the internal HardDrive) is faulty

    You will need to purchase a new internal HardDrive
    Then have Windows re-installed
     
  7. ngm2000

    ngm2000 TS Rookie Topic Starter

    thats rubbish! thanks kimsland for your advice, i'm hoping there is some way I can back up all my stuff?
     
  8. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    You may need to remove the internal HardDrive
    Plug it into another computer as a secondary drive
    And back up there
    Probably best
     
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