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Windows Protection Error

By E_Saint
Jan 5, 2005
  1. i got tis problem when i boot up "Windows Protection Error. Please restart computer. " i tried reinstallin win98 but it wouldn't get me past tat screen.

    Com Specs
    P2
    Win98
    128 RAM
    VGA
    PSU
    nothing esle other then the keyboard and mouse ...

    Pls help me ...
     
  2. Geeke19

    Geeke19 TS Rookie

    Start your computer in Safe mode. For information about how to start your computer in Safe mode, view one of the following sections, depending on your operating system.

    Windows 98 and Windows 98 Second Edition
    To start Windows 98 in Safe mode, restart your computer, press and hold down the CTRL key until the Windows 98 Startup menu appears, and then choose Safe Mode.

    If you do not receive the error message when you start your computer in Safe mode or when you shut down your computer from Safe mode

    If Windows 98 starts in Safe mode, step through the startup process to see if any devices do not load properly:
    1. Click Start, click Run, type msconfig in the Open box, and then click OK.
    2. Click Selective Startup.
    3. Try different boot options. The following table lists several startup options. The options are labeled Boot A, Boot B, Boot C. To use a boot option, click the appropriate check boxes to select or clear them. Follow the instructions below the table to determine the cause of your problem.

    Boot A Boot B Boot C
    ------------------------------------------------------------
    Process Config.sys file Yes No Yes
    Process Autoexec.bat file Yes No Yes
    Process Winstart.bat (if available) Yes Yes No
    Process System.ini file No Yes Yes
    Process Win.ini file No Yes Yes
    Load Startup Group items Yes Yes No



    NOTE: The Msconfig tool cannot disable a file that has the read-only attribute, although it behaves as though it can. To determine if the Msconfig tool has replaced the file you are attempting to disable with a copy of the file, text similar to the following text should appear at the beginning of the file:

    rem
    rem *** DO NOT EDIT THIS FILE! ***
    rem
    rem This file was created by the System Configuration Utility as
    rem a placeholder for your AUTOEXEC.BAT file. Your actual
    rem AUTOEXEC.BAT file has been saved under the name AUTOEXEC.TSH.
    rem



    NOTE: If Windows 98 does not start normally under any of the following scenarios, see the "Troubleshooting Protected-Mode Driver Problems" section later in this article.

    First, try the Boot A option. If Windows 98 does not start normally under these conditions, try the Boot B option. If Windows 98 does start normally using the Boot A option, there is a problem in the System.ini or Win.ini file. To find which line in the System.ini or Win.ini file is causing the problem:

    a. Click Start, click Run, type msconfig in the Open box type, and then click OK.
    b. Click the Win.ini tab.
    c. Double-click the Windows folder.
    d. Click to clear the load= and run= check boxes.
    e. Click OK.
    f. When you are prompted to restart your computer, click Yes.
    If Windows 98 starts normally using the Boot B option, there is a problem with a driver or terminate-and-stay-resident (TSR) program being loaded from the Config.sys or Autoexec.bat file. See the "Troubleshooting TSR Problems" section later in this article.

    If Windows 98 does not start normally with the Boot A or Boot B options, try the Boot C option. If Windows 98 starts normally using the Boot C option, there is a problem with a program that is run during startup. See the "Troubleshooting StartUp Folder Problems" section later in this article.

    If you are still unable to start Windows 98 normally, use the System File Checker tool to check for damaged or replaced system files. To start System File Checker, click Start, point to Programs, point to Accessories, point to System Tools, click System Information, and then click System File Checker on the Tools menu.

    If you are still unable to start Windows 98 normally, see the "Troubleshooting Protected-Mode Driver Problems"

    Troubleshooting StartUp Folder Problems
    The problem may be a result of a program that is run during startup. To determine which program is causing the problem:
    1. Click Start, click Run, type msconfig in the Open box, and then click OK.
    2. Click the Startup tab, and then click each check box to clear it.
    3. Click OK, and then restart your computer when you are prompted to do so.
    If the problem is resolved, follow these steps:
    1. Click Start, click Run, type msconfig in the Open box, and then click OK.
    2. On the Startup tab, click the first check box in the list to select it.
    3. Click OK. and then restart your computer when you are prompted to do so.
    If the problem is still resolved, repeat steps 1-3, but click the next check box in the list to select it. When the problem returns, the last check box you selected is loading a program that is preventing Windows 98 to start normally. Contact the program's manufacturer for further assistance.

    There may also be a problem with a TSR being loaded in the Winstart.bat file (if the Winstart.bat file exists). If the Process Winstart.bat File check box is available on the General tab in System Configuration Utility, click the check box to clear it, click OK, and then restart your computer.

    The Winstart.bat file is usually located in the Windows folder, and is used to load TSRs that are required only by Windows-based programs.
    Troubleshooting TSR Problems
    The problem may be a driver or TSR being loaded from the Config.sys or Autoexec.bat file. To determine if this is the case:
    1. Click Start, click Run, type msconfig in the Open box, and then click OK.
    2. Click Selective Startup, and then click the Process Autoexec.bat File check box to clear it.
    3. Click OK, and then restart your computer when you are prompted to do so.
    If the problem is resolved, the problem driver or TSR is being loaded from the Autoexec.bat file. If the problem is not resolved, the problem driver or TSR is being loaded from the Config.sys file. To determine which line in the Autoexec.bat or Config.sys file is loading the driver or TSR, follow these steps:
    1. Click Start, click Run, type msconfig in the Open box, and then click OK.
    2. Click the Autoexec.bat or Config.sys tab, and then click the check boxes for all non-essential drivers and programs to clear them.
    3. Click OK, and then restart your computer when you are prompted to do so.
    If the problem is resolved, follow these steps:
    1. Click Start, click Run, type msconfig in the Open box, and then click OK.
    2. On the Autoexec.bat or Config.sys tab, click the first check box in the list to select it.
    3. Click OK, and then restart your computer when you are prompted to do so.
    If the problem is still resolved, repeat steps 1-3, but click the next check box in the list to select it. When the problem returns, the last check box you selected is loading the driver or TSR that is causing the problem. Contact the manufacturer of the program for further assistance.

    If the problem is not resolved, run the Windows Registry Checker as there may be a problem with the system registry. To start Windows Registry Checker, click Start, point to Programs, point to Accessories, point to System Tools, click System Information, and then click Registry Checker on the Tools menu.
    Troubleshooting Protected-Mode Driver Problems
    The problem may be a Windows 98 protected-mode driver. To determine if this is the case, follow these steps:
    1. Click Start, click Run, type msconfig in the Open box, and then click OK.
    2. On the General tab, click Advanced.
    3. Under Settings, click a check box to select it.
    4. Click OK, click OK again, and then restart your computer.
     
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