TechSpot

Windows Security Alerts

By red68stanggt
Mar 16, 2009
  1. My problem looks like a virus or spyware. I have a red shield with a white x and my computer automatically directs me to a security scan "box" and starts scanning. Another box will come up with the typical three types of security currently running on my computer with the last one out of date or not working. When I access my wiindows security center from the control panel, everything looks fine. About every 5 minutes, my computer screen will go blue and in big font, "Windows has been shut down to protect your computer . . ." then, the page I was currently working on will reappear. What can I do to fix this problem?
     
  2. mflynn

    mflynn TS Rookie Posts: 2,655

    Do the TechSpot 8 steps: http://www.techspot.com/vb/topic58138.html

    Skip no steps (do not install another virus scanner if you already have one, ask me before installing a Firewall).
    avg

    Most importantly update MalwareBytes (MBAM) and SuperAntiSpyware (SAS)!

    Before you scan with either MalwareBytes or SuperAntiSpyWare do the Extra Configs below these have become most important lately

    SuperAntispyware extra config

    After installed double-click the icon on your desktop to run it.

    Update the program definitions.

    Click the Preferences button.

    Then Scanning Control.

    In Scanner Options make sure all boxes are checked except #3 Ignore System Restore.. are checked:

    MalwareBytes extra config

    After update but before running
    Click settings and confirm all are Checked.

    I repeat Update these 2 programs.

    Run them and attach their logs.

    Mike
     
  3. red68stanggt

    red68stanggt TS Rookie Topic Starter

    Mike,
    Thanks for your reply. Due to my necessity for my computer, I used spybot SE and, bellieve it or not, it did the trick. My only question is this: was this a virus or just some sort of spam or spyware? Thanks again,

    Wayne
     
  4. mflynn

    mflynn TS Rookie Posts: 2,655

    Hi Wayne

    Glad SpyBot did it for you.

    But SpyBot and Adaware are way behind the 8 Steps. You will likely get a shock if you did the 8 Steps.

    A lot of the Malware are better these days about not being obvious and staying hidden. Even the worst if that is all you have can usually be cleaned. But what is giving us problems is many multiple infections at once. Then they become much harder to eradicate.

    So if all seems well now do the 8 Steps as soon as you have time. They are not as complex as they look.

    I do like the SpyBot Immunize so be sure to run that!

    Mike
     
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