Windows Server 2000 Crashing Randomly - See dumpfile

S

s22225

This is an old Compaq ML330 server which has had intermittent random reboots. Any thoughts/insights would be helpful. I would attach the dmp file, but it is 900MB.

Microsoft (R) Windows Debugger Version 6.3.9600.17336 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\MEMORY.DMP]
Kernel Complete Dump File: Full address space is available

************************************************************
WARNING: Dump file has been truncated. Data may be missing.
************************************************************

************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
Executable search path is:
ERROR: KdDebuggerData.Header.OwnerTag is wrong
WARNING: Data block is 0x302 bytes but only 0x300 bytes could be read
Unable to read PsLoadedModuleList
Debugger can not determine kernel base address
KdDebuggerData.KernBase < SystemRangeStart
Windows 2000 Kernel Version 2195 UP Free x86 compatible
Product: LanManNt
Machine Name:
Kernel base = 0x00000004 PsLoadedModuleList = 0x00000004
Debug session time: Thu May 7 16:36:01.390 2015 (UTC - 4:00)
System Uptime: 0 days 0:52:00.156
ERROR: KdDebuggerData.Header.OwnerTag is wrong
WARNING: Data block is 0x302 bytes but only 0x300 bytes could be read
Unable to read PsLoadedModuleList
Debugger can not determine kernel base address
KdDebuggerData.KernBase < SystemRangeStart
Loading Kernel Symbols
Unable to read PsLoadedModuleList
The call to LoadLibrary(kdextx86) failed, Win32 error 0n2
"The system cannot find the file specified."
Please check your debugger configuration and/or network access.
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
CS descriptor lookup failed
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
Unable to get program counter
GetContextState failed, 0xD0000147
Unable to get current machine context, NTSTATUS 0xC0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {d, 0, 0, 0}

***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.

GetContextState failed, 0xD0000147
Unable to get current machine context, NTSTATUS 0xC0000147
The call to LoadLibrary(kdextx86) failed, Win32 error 0n2
"The system cannot find the file specified."
Please check your debugger configuration and/or network access.
GetContextState failed, 0xD0000147
Unable to read selector for PCR for processor 0
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
Unable to get current machine context, NTSTATUS 0xC0000147
GetContextState failed, 0xD0000147
Unable to get current machine context, NTSTATUS 0xC0000147
GetContextState failed, 0xD0000147
Unable to get current machine context, NTSTATUS 0xC0000147
GetContextState failed, 0xD0000147
Unable to get current machine context, NTSTATUS 0xC0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
Unable to get current machine context, NTSTATUS 0xC0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
Unable to get current machine context, NTSTATUS 0xC0000147
GetContextState failed, 0xD0000147
Unable to get current machine context, NTSTATUS 0xC0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
Unable to get current machine context, NTSTATUS 0xC0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
Unable to get current machine context, NTSTATUS 0xC0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
Unable to get current machine context, NTSTATUS 0xC0000147
GetContextState failed, 0xD0000147
Unable to get current machine context, NTSTATUS 0xC0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
Unable to get current machine context, NTSTATUS 0xC0000147
GetContextState failed, 0xD0000147
Unable to get current machine context, NTSTATUS 0xC0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
Unable to get current machine context, NTSTATUS 0xC0000147
GetContextState failed, 0xD0000147
Unable to get current machine context, NTSTATUS 0xC0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
Unable to get current machine context, NTSTATUS 0xC0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
Unable to get current machine context, NTSTATUS 0xC0000147
GetContextState failed, 0xD0000147
Unable to get current machine context, NTSTATUS 0xC0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
Unable to get current machine context, NTSTATUS 0xC0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
Unable to get current machine context, NTSTATUS 0xC0000147
GetContextState failed, 0xD0000147
Unable to get current machine context, NTSTATUS 0xC0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
Unable to read selector for PCR for processor 0
GetContextState failed, 0xD0000147
Unable to read selector for PCR for processor 0
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------

GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
GetContextState failed, 0xD0000147
 
May I suggest a snapshot of cmd -> eventvwr.msc
which is the same as control panel->Admin Tools -> event viewer

* click Windows Logs-> System
scroll the right window for (!) Error events, the last one will be at the top
(a)
..(1) double click the event -> general
..(2) click the copy button lower left
..(3) paste into your follow-up reply
(b) iterate to (a) for two or three of the following errors too
 
Some of the recent System Log Errors are below- I saw in bluescreen analyzer that there could be a kernal/processor error..not sure if replacing processor would resolve issues. Thanks for the insight!

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date: 5/8/2015
Time: 11:22:06 AM
User: N/A
Computer: Server1
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the dmserver service.

Event Type: Error
Event Source: w32time
Event Category: None
Event ID: 62
Date: 5/8/2015
Time: 9:10:11 AM
User: N/A
Computer: Server1
Description:
This Machine is a PDC of the domain at the root of the forest. Configure to sync from External time source using the net command, 'net time /setsntp:<server name>'.
Data:
0000: e5 03 00 00 å...


Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 5/8/2015
Time: 7:48:35 AM
User: NT AUTHORITY\SYSTEM
Computer: Server1
Description:
The server {8BC3F05E-D86B-11D0-A075-00C04FB68820} did not register with DCOM within the required timeout.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7009
Date: 5/8/2015
Time: 7:40:11 AM
User: N/A
Computer: Server1
Description:
Timeout (30000 milliseconds) waiting for the Windows Management Instrumentation service to connect.

Event Type: Error
Event Source: EventLog
Event Category: None
Event ID: 6008
Date: 5/8/2015
Time: 7:31:31 AM
User: N/A
Computer: Server1
Description:
The previous system shutdown at 4:31:53 PM on 5/7/2015 was unexpected.
Data:
0000: df 07 05 00 04 00 07 00 ß.......
0008: 10 00 1f 00 35 00 6d 00 ....5.m.
0010: df 07 05 00 04 00 07 00 ß.......
0018: 14 00 1f 00 35 00 6d 00 ....5.m.

Event Type: Error
Event Source: NETLOGON
Event Category: None
Event ID: 5722
Date: 5/7/2015
Time: 4:10:42 PM
User: N/A
Computer: Server1
Description:
The session setup from the computer PC1 failed to authenticate. The name of the account referenced in the security database is PC1. The following error occurred:
Access is denied.
Data:
0000: 22 00 00 c0 "..À

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 5/7/2015
Time: 3:49:21 PM
User: N/A
Computer: Server1
Description:
The MSSQL$BKUPEXEC service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
 
This system is (1) joined to a domain (2) failed domain logon.
Looks like you need to talk to the site help-desk or the admin of the domain - - they usually frown on their users attempting to "fixit themselves".
 
I am the domain admin. The issue is with the windows server 2000. These logs are from the server and so is the dump file from the server crash.
 
The server is pretty old, we are nervous to run any intrusive stress tests in the event it doesn't boot back up. Are you able to get any indication from the dump and logs as to what is most likely the culprit?
 
Looks like a memory fault to me... I wonder if Memtest86 or any other memory testing wold help. You could swap memory if you have any
 
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