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Windows Vista help

By rypivolks
Jul 26, 2008
  1. we have been having problems with are hp pavilion dv2000. it wont start windows at all. i guess in these forums you guys call it the blue screen of death.

    i hit F2 and ran a hard drive self test:

    quick test passed
    comprehensive test passed

    it says test status 00pass what dose that mean?

    what else can i do?

    i also did the windows recovery thing but it did nothing
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  3. rypivolks

    rypivolks TS Rookie Topic Starter

    i just did a memory check and that passed to. so i tried the hp recovery manger and it siad that it cant because there are errors in the c: drive. so i did a hard drive check and it fixed all the errors and it still wont boot. it keeps on bringing me back to the windows error recovery screen. i have ran that test a half a dozen times and still brings up that screen.
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Startup repair - This automatically fixes problems that are preventing Windows from starting
    System Restore - This will Restore Windows to an earlier point in time
    Windows Complete PC Restore - This will completely restore your entire PC - programs, system settings and files - from a back up that you have previously created (Available in Windows Vista Business, Enterprise and Ultimate editions only)
    Windows Memory Diagnostic Tool - This checks your computer's memory hardware for errors
    Command Prompt - This opens a Command Window
     
  5. rypivolks

    rypivolks TS Rookie Topic Starter

    i tried the star up repair and it doesn't do anything. do i just keep doing it?
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    I'd say System Restore
     
  7. rypivolks

    rypivolks TS Rookie Topic Starter

    i tried that and it keeps saying that the c: drive has errors. so i run the test(consistency) for the c: drive and it comes up good. what is going on?
     
  8. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  9. rypivolks

    rypivolks TS Rookie Topic Starter

    so i tried a system recovery and it asked me if i wanted to back up my files before i did it. so i said yes. then it said "please insert a USB drive". so i put in a 512mb flash drive. still nothing so then i tried a cd still nothing then i also tried a sd card and still nothing.
     
  10. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

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