I was using my comp this morning and kept getting a message to allow a program to install. I wouldn't let it install and finally restarted the comp. Incidentally the program was 02500701a.exe. After restarting the comp I got the popup window with the title in the post. I also kept getting popup messages saying my hard drive has bad sectors and my RAM is full (or something like that). I also am unable to view ANY personal files, i.e. pics, videos, music, documents.
I started task manager and ended the process for a program titled 485533440.exe, which is the only way I've been allowed to go online. I did some research and the virus looked almost exactly like one some others were calling System Defragmenter. I followed the instructions for removing that which included downloading RKill and Malwarebytes and I am still experiencing the same problem. Luckily I found this site and I hope someone can help.
Here are the results of my Malwarebytes scan:
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org
Database version: 6664
Windows 6.0.6001 Service Pack 1 (Safe Mode)
Internet Explorer 7.0.6001.18000
5/24/2011 2:26:21 PM
mbam-log-2011-05-24 (14-26-21).txt
Scan type: Quick scan
Objects scanned: 160952
Time elapsed: 2 minute(s), 39 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
c:\Users\Dave\downloads\eXplorer.exe (Heuristics.Reserved.Word.Exploit) -> Not selected for removal.
I'm having trouble with this, so I'm going to have to post each scan separately first. Thanks for understanding.
GMER
I followed the instructions for this, but I am not getting any type of log once I complete the scan.
DDS
.
DDS (Ver_11-05-19.01) - NTFSx86 NETWORK
Internet Explorer: 7.0.6001.18000
Run by Dave at 15:23:00 on 2011-05-24
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3932.2989 [GMT -6:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\Explorer.EXE
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Users\Dave\Downloads\dds.scr
C:\Windows\SysWOW64\WSCRIPT.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.toshibadirect.com/dpdstart
uDefault_Page_URL = hxxp://www.toshibadirect.com/dpdstart
mDefault_Page_URL = hxxp://www.toshibadirect.com/dpdstart
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=userinit.exe,
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~2\Office14\GROOVEEX.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre1.6.0_06\bin\ssv.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~2\Office14\URLREDIR.DLL
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
uRun: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
uRun: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
uRun: [Google Update] "C:\Users\Dave\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
uRun: [gStart] C:\Garmin\gStart.exe
uRun: [WorkForce 630(Network)] C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIGBA.EXE /FU "C:\Windows\TEMP\E_SB7B.tmp" /EF "HKCU"
uRun: [TLxbxUUdsBf] C:\ProgramData\TLxbxUUdsBf.exe
mRun: [ITSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START
mRun: [PCMAgent] "C:\Program Files (x86)\CyberLink\PowerCinema for TOSHIBA\PCMAgent.exe"
mRun: [CLMLServer] "C:\Program Files (x86)\CyberLink\PowerCinema for TOSHIBA\Kernel\CLML\CLMLSvc.exe"
mRun: [NDSTray.exe] NDSTray.exe
mRun: [cfFncEnabler.exe] cfFncEnabler.exe
mRun: [Camera Assistant Software] "C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe" /start
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [AgentMonitor] "C:\Program Files (x86)\VTech\DownloadManager\System\AgentMonitor.exe"
mRun: [EEventManager] "C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe"
mRun: [FUFAXSTM] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe"
mRun: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~2\Office14\ONBttnIE.dll/105
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBC} - C:\Program Files (x86)\Java\jre1.6.0_06\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgpp.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~2\Office14\GROOVEEX.DLL
BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG10\avgssiea.dll
BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
mRun-x64: [IgfxTray] C:\Windows\system32\igfxtray.exe
mRun-x64: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
mRun-x64: [Persistence] C:\Windows\system32\igfxpers.exe
mRun-x64: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
mRun-x64: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
mRun-x64: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
mRun-x64: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
mRun-x64: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
mRun-x64: [IAAnotif] "C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe"
mRun-x64: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun-x64: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Dave\AppData\Roaming\Mozilla\Firefox\Profiles\pxbgqgg5.default\
FF - component: C:\Program Files (x86)\AVG\AVG10\Firefox4\components\avgssff4.dll
FF - plugin: C:\PROGRA~2\MICROS~2\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~2\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60310.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll
FF - plugin: C:\Users\Dave\AppData\Local\Google\Update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: C:\Users\Dave\AppData\Roaming\Move Networks\plugins\npqmp071706000001.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;C:\Windows\system32\DRIVERS\AVGIDSEH.Sys --> C:\Windows\system32\DRIVERS\AVGIDSEH.Sys [?]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\system32\DRIVERS\avgrkx64.sys --> C:\Windows\system32\DRIVERS\avgrkx64.sys [?]
R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\Windows\system32\DRIVERS\tos_sps64.sys --> C:\Windows\system32\DRIVERS\tos_sps64.sys [?]
R1 Avgtdia;AVG TDI Driver;C:\Windows\system32\DRIVERS\avgtdia.sys --> C:\Windows\system32\DRIVERS\avgtdia.sys [?]
R3 NETw5v64;Intel(R) Wireless WiFi Link Adapter Driver for Windows Vista 64 Bit ;C:\Windows\system32\DRIVERS\NETw5v64.sys --> C:\Windows\system32\DRIVERS\NETw5v64.sys [?]
R3 O2MDRDR;O2MDRDR;C:\Windows\system32\DRIVERS\o2mdx64.sys --> C:\Windows\system32\DRIVERS\o2mdx64.sys [?]
R3 O2SDRDR;O2SDRDR;C:\Windows\system32\DRIVERS\o2sdx64.sys --> C:\Windows\system32\DRIVERS\o2sdx64.sys [?]
R3 QIOMem;Generic IO & Memory Access;C:\Windows\system32\DRIVERS\QIOMem.sys --> C:\Windows\system32\DRIVERS\QIOMem.sys [?]
R3 yukonx64;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk60x64.sys --> C:\Windows\system32\DRIVERS\yk60x64.sys [?]
S1 Avgldx64;AVG AVI Loader Driver;C:\Windows\system32\DRIVERS\avgldx64.sys --> C:\Windows\system32\DRIVERS\avgldx64.sys [?]
S1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\system32\DRIVERS\avgmfx64.sys --> C:\Windows\system32\DRIVERS\avgmfx64.sys [?]
S2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe [2011-4-18 7398752]
S2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe [2011-2-8 269520]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 ConfigFree Gadget Service;ConfigFree Gadget Service;C:\Program Files (x86)\Toshiba\ConfigFree\CFProcSRVC.exe [2008-4-3 36864]
S2 ConfigFree Service;ConfigFree Service;C:\Program Files (x86)\Toshiba\ConfigFree\CFSvcs.exe [2008-4-17 40960]
S2 FlipShareServer;FlipShare Server;C:\Program Files (x86)\Flip Video\FlipShareServer\FlipShareServer.exe [2010-12-15 1085440]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-3-20 136176]
S2 OpenLibSys;OpenLibSys;C:\Program Files (x86)\NXP\FM Radio\OpenLibSysX64.sys [2011-3-4 14544]
S2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe [2007-12-3 175104]
S3 AVGIDSDriver;AVGIDSDriver;C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys --> C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys [?]
S3 AVGIDSFilter;AVGIDSFilter;C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys --> C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys [?]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-3-20 136176]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2010-3-25 30969208]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 SmartFaceVWatchSrv;SmartFaceVWatchSrv;C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVWatchSrv.exe [2008-4-24 84992]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WMZuneComm;Zune Windows Mobile Connectivity Service;C:\Program Files\Zune\WMZuneComm.exe [2010-11-11 306416]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2011-3-11 93184]
S4 KR10I64;KR10I64;C:\Windows\system32\drivers\kr10i64.sys --> C:\Windows\system32\drivers\kr10i64.sys [?]
S4 KR10N64;KR10N64;C:\Windows\system32\drivers\kr10n64.sys --> C:\Windows\system32\drivers\kr10n64.sys [?]
.
=============== Created Last 30 ================
.
2011-05-24 17:07:33 -------- d--h--w- C:\Users\Dave\AppData\Roaming\Malwarebytes
2011-05-24 17:07:30 38224 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
2011-05-24 17:07:30 -------- d--h--w- C:\ProgramData\Malwarebytes
2011-05-24 17:07:27 24152 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-05-24 17:07:27 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-05-24 16:13:38 475648 ---ha-w- C:\ProgramData\TLxbxUUdsBf.exe
2011-05-18 01:28:05 404640 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-05-15 09:01:28 2409784 ----a-w- C:\Program Files\Windows Mail\OESpamFilter.dat
2011-05-15 09:01:28 2409784 ----a-w- C:\Program Files (x86)\Windows Mail\OESpamFilter.dat
2011-05-11 13:19:59 89048 ----a-w- C:\Program Files (x86)\Mozilla Firefox\libEGL.dll
2011-05-11 13:19:59 781272 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozsqlite3.dll
2011-05-11 13:19:59 465880 ----a-w- C:\Program Files (x86)\Mozilla Firefox\libGLESv2.dll
2011-05-11 13:19:59 1874904 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozjs.dll
2011-05-11 13:19:59 15832 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozalloc.dll
2011-05-11 13:19:58 1974616 ----a-w- C:\Program Files (x86)\Mozilla Firefox\D3DCompiler_42.dll
2011-05-11 13:19:58 1892184 ----a-w- C:\Program Files (x86)\Mozilla Firefox\d3dx9_42.dll
2011-05-11 13:19:58 142296 ----a-w- C:\Program Files (x86)\Mozilla Firefox\components\browsercomps.dll
2011-05-06 02:14:27 -------- d--h--w- C:\Users\Dave\AppData\Roaming\Flip Video
2011-05-06 02:13:43 -------- d--h--w- C:\ProgramData\Flip Video
2011-05-06 02:13:41 -------- d-----w- C:\Program Files (x86)\Flip Video
2011-04-27 23:51:45 4240384 ----a-w- C:\Windows\SysWow64\GameUXLegacyGDFs.dll
2011-04-27 23:51:45 4240384 ----a-w- C:\Windows\System32\GameUXLegacyGDFs.dll
2011-04-27 23:51:45 32256 ----a-w- C:\Windows\System32\Apphlpdm.dll
2011-04-27 23:51:45 28672 ----a-w- C:\Windows\SysWow64\Apphlpdm.dll
2011-04-25 18:08:18 77824 ---ha-w- C:\Windows\SysWow64\EBAPI.dll
2011-04-25 18:08:18 65536 ---ha-w- C:\Windows\SysWow64\EEBUtil.dll
2011-04-25 18:08:18 55808 ---ha-w- C:\Windows\SysWow64\EEBSDKIF.dll
2011-04-25 18:08:18 135168 ---ha-w- C:\Windows\SysWow64\EEBAPI.dll
2011-04-25 18:08:18 110592 ---ha-w- C:\Windows\SysWow64\EEBDSCVR.dll
2011-04-25 18:06:44 -------- d-----w- C:\Program Files\Common Files\EPSON
2011-04-25 18:06:11 -------- d-----w- C:\Program Files (x86)\EpsonNet
2011-04-25 18:05:41 558592 ----a-w- C:\Windows\System32\ensppmon.dll
2011-04-25 18:05:41 558592 ----a-w- C:\Windows\System32\enppmon.dll
2011-04-25 18:05:41 538112 ----a-w- C:\Windows\System32\ensppui.dll
2011-04-25 18:05:41 538112 ----a-w- C:\Windows\System32\enppui.dll
2011-04-25 18:05:41 250880 ----a-w- C:\Windows\System32\enspres.dll
2011-04-25 18:05:41 250880 ----a-w- C:\Windows\System32\enpres.dll
2011-04-25 18:05:41 -------- d-----w- C:\Program Files\EpsonNet
2011-04-25 18:05:26 -------- d-----w- C:\Program Files (x86)\Common Files\EPSON
2011-04-25 18:03:32 -------- d-----w- C:\Program Files (x86)\Epson Software
2011-04-25 18:02:45 80024 ----a-w- C:\Windows\SysWow64\PICSDK.dll
2011-04-25 18:02:45 51360 ----a-w- C:\Windows\SysWow64\EpPicPrt.dll
2011-04-25 18:02:45 51360 ----a-w- C:\Windows\SysWow64\EpPicMgr.dll
2011-04-25 18:02:45 501912 ----a-w- C:\Windows\SysWow64\PICSDK2.dll
2011-04-25 18:02:45 108704 ----a-w- C:\Windows\SysWow64\PICEntry.dll
2011-04-25 18:01:23 118784 ----a-w- C:\Windows\System32\E_ILMGBA.DLL
2011-04-25 18:01:21 88064 ----a-w- C:\Windows\System32\E_IBCBGBA.DLL
2011-04-25 18:00:32 -------- d--h--w- C:\ProgramData\EPSON
2011-04-25 17:58:24 128392 ----a-w- C:\Windows\System32\esdevapp.exe
2011-04-25 17:58:23 464384 ----a-w- C:\Windows\System32\esxw2ud.dll
2011-04-25 17:58:23 17408 ----a-w- C:\Windows\System32\esxcdev.dll
2011-04-25 17:58:17 -------- d-----w- C:\Program Files (x86)\epson
.
==================== Find3M ====================
.
2011-04-15 03:28:12 117328 ----a-w- C:\Windows\System32\drivers\AVGIDSDriver.sys
2011-04-05 06:59:54 377936 ----a-w- C:\Windows\System32\drivers\avgtdia.sys
2011-03-18 18:32:10 71072 ----a-w- C:\Windows\CouponPrinter.ocx
2011-03-16 22:03:18 37456 ----a-w- C:\Windows\System32\drivers\avgrkx64.sys
2011-03-10 16:30:11 1360384 ----a-w- C:\Windows\System32\mfc42u.dll
2011-03-10 16:30:10 1398784 ----a-w- C:\Windows\System32\mfc42.dll
2011-03-10 16:12:54 1161728 ----a-w- C:\Windows\SysWow64\mfc42u.dll
2011-03-10 16:12:54 1136640 ----a-w- C:\Windows\SysWow64\mfc42.dll
2011-03-04 22:23:56 13 --sh--r- C:\Windows\SysWow64\drivers\fbd.sys
2011-03-03 15:09:00 975872 ----a-w- C:\Windows\System32\inetcomm.dll
2011-03-03 15:06:28 100352 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll
2011-03-03 15:06:27 331776 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll
2011-03-03 15:06:27 281600 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll
2011-03-03 15:00:15 738816 ----a-w- C:\Windows\SysWow64\inetcomm.dll
2011-03-03 14:56:29 173056 ----a-w- C:\Windows\apppatch\AcXtrnal.dll
2011-03-03 14:56:26 459776 ----a-w- C:\Windows\apppatch\AcSpecfc.dll
2011-03-03 14:56:25 541696 ----a-w- C:\Windows\apppatch\AcLayers.dll
2011-03-03 14:56:25 2153984 ----a-w- C:\Windows\apppatch\AcGenral.dll
2011-03-03 13:15:30 2760704 ----a-w- C:\Windows\System32\win32k.sys
2011-03-02 15:10:39 117760 ----a-w- C:\Windows\System32\dnsrslvr.dll
2011-03-01 20:25:18 41552 ----a-w- C:\Windows\System32\drivers\avgmfx64.sys
2011-02-27 15:53:47 18320 ----a-w- C:\Windows\System32\kdcom.dll
2011-02-27 15:53:46 1075600 ----a-w- C:\Windows\System32\winload.efi
2011-02-27 15:53:45 990096 ----a-w- C:\Windows\System32\winresume.efi
2011-02-27 15:53:45 979344 ----a-w- C:\Windows\System32\winresume.exe
2011-02-27 15:53:45 20880 ----a-w- C:\Windows\System32\kdusb.dll
2011-02-27 15:53:45 18832 ----a-w- C:\Windows\System32\kd1394.dll
2011-02-27 15:53:45 1062800 ----a-w- C:\Windows\System32\winload.exe
.
============= FINISH: 15:23:17.82 ===============
and
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-05-19.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 3/4/2011 2:19:16 PM
System Uptime: 5/24/2011 2:18:31 PM (1 hours ago)
.
Motherboard: TOSHIBA | | Satellite U405
Processor: Intel(R) Core(TM)2 Duo CPU T6400 @ 2.00GHz | U2E1 | 1995/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 282 GiB total, 173.924 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
Adobe Flash Player 10 Plugin
Adobe Flash Player 9 ActiveX
Adobe Reader 8.1.2
Apple Application Support
Apple Software Update
BufferChm
Camera Assistant Software for Toshiba
CD/DVD Drive Acoustic Silencer
Compatibility Pack for the 2007 Office system
Copy
Coupon Printer for Windows
CustomerResearchQFolder
CyberLink PowerCinema for TOSHIBA
Definition update for Microsoft Office 2010 (KB982726)
Destination Component
DeviceDiscovery
DeviceManagementQFolder
DJ_AIO_03_F4200_ProductContext
DJ_AIO_03_F4200_Software
DJ_AIO_03_F4200_Software_Min
DVD Decrypter (Remove Only)
DVD MovieFactory for TOSHIBA
DVD Shrink 3.2
Epson Event Manager
Epson FAX Utility
Epson PC-FAX Driver
EPSON Scan
EpsonNet Print
EpsonNet Setup 3.3
eSupportQFolder
F4200
F4200_Help
FlipShare
FM Tuner Utility
Garmin Training Center
Garmin USB Drivers
Google Chrome
Google Earth
Google Update Helper
GPBaseService
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Photosmart Essential 2.5
HP Update
HPProductAssistant
HPSSupply
ImgBurn
Java(TM) 6 Update 6
Learning Lodge Navigator
Malwarebytes' Anti-Malware
MarketResearch
Media Manager for WALKMAN 1.2
Memeo AutoBackup
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Works
Microsoft XML Parser
Move Media Player
Mozilla Firefox 4.0.1 (x86 en-US)
Mozilla Thunderbird (3.1.10)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
OverDrive Media Console
Pocket-DVD Studio(remove only)
PQ DVD to iPod Video Suite (remove only)
PSSWCORE
QuickBooks Financial Center
QuickTime
Safari
Scan
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft Excel 2010 (KB2466146)
Security Update for Microsoft Office 2010 (KB2289078)
Security Update for Microsoft Office 2010 (KB2289161)
Security Update for Microsoft PowerPoint 2010 (KB2519975)
Security Update for Microsoft Publisher 2010 (KB2409055)
Security Update for Microsoft Word 2010 (KB2345000)
Security Update for Windows Media Encoder (KB2447961)
Skype Toolbars
Skype™ 5.1
SmartWebPrintingOC
SolutionCenter
Status
Toolbox
Toshiba Assist
TOSHIBA ConfigFree
TOSHIBA DVD PLAYER
TOSHIBA Extended Tiles for Windows Mobility Center
TOSHIBA Face Recognition
TOSHIBA Games
TOSHIBA Hardware Setup
TOSHIBA PowerCinema Helper
Toshiba Registration
TOSHIBA Software Upgrades
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Supervisor Password
TOSHIBA Value Added Package
TrayApp
UnloadSupport
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft Office 2010 (KB2202188)
Update for Microsoft Office 2010 (KB2413186)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft OneNote 2010 (KB2493983)
Update for Microsoft Outlook Social Connector (KB2441641)
VideoToolkit01
Visual Studio 2008 x64 Redistributables
VTech Download Agent Library
WebReg
Windows Media Encoder 9 Series
Windows Media Player Firefox Plugin
.
==== Event Viewer Messages From Past Week ========
.
5/24/2011 2:22:05 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
5/24/2011 11:55:21 AM, Error: ACPI [13] - : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
5/24/2011 10:57:31 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Avgldx64 Avgmfx64 spldr Tosrfcom Wanarpv6
5/24/2011 10:57:31 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
5/24/2011 10:56:34 AM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\System32\IWMSSvc.dll Error Code: 21
5/24/2011 10:56:29 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
5/24/2011 10:56:25 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
5/24/2011 10:56:19 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
5/24/2011 10:36:45 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
5/24/2011 10:28:06 AM, Error: Service Control Manager [7022] - The Windows Update service hung on starting.
5/17/2011 6:55:32 PM, Error: Service Control Manager [7022] - The HP CUE DeviceDiscovery Service service hung on starting.
.
==== End Of File ===========================
I started task manager and ended the process for a program titled 485533440.exe, which is the only way I've been allowed to go online. I did some research and the virus looked almost exactly like one some others were calling System Defragmenter. I followed the instructions for removing that which included downloading RKill and Malwarebytes and I am still experiencing the same problem. Luckily I found this site and I hope someone can help.
Here are the results of my Malwarebytes scan:
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org
Database version: 6664
Windows 6.0.6001 Service Pack 1 (Safe Mode)
Internet Explorer 7.0.6001.18000
5/24/2011 2:26:21 PM
mbam-log-2011-05-24 (14-26-21).txt
Scan type: Quick scan
Objects scanned: 160952
Time elapsed: 2 minute(s), 39 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
c:\Users\Dave\downloads\eXplorer.exe (Heuristics.Reserved.Word.Exploit) -> Not selected for removal.
I'm having trouble with this, so I'm going to have to post each scan separately first. Thanks for understanding.
GMER
I followed the instructions for this, but I am not getting any type of log once I complete the scan.
DDS
.
DDS (Ver_11-05-19.01) - NTFSx86 NETWORK
Internet Explorer: 7.0.6001.18000
Run by Dave at 15:23:00 on 2011-05-24
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3932.2989 [GMT -6:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\Explorer.EXE
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Users\Dave\Downloads\dds.scr
C:\Windows\SysWOW64\WSCRIPT.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.toshibadirect.com/dpdstart
uDefault_Page_URL = hxxp://www.toshibadirect.com/dpdstart
mDefault_Page_URL = hxxp://www.toshibadirect.com/dpdstart
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=userinit.exe,
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~2\Office14\GROOVEEX.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre1.6.0_06\bin\ssv.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~2\Office14\URLREDIR.DLL
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
uRun: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
uRun: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
uRun: [Google Update] "C:\Users\Dave\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
uRun: [gStart] C:\Garmin\gStart.exe
uRun: [WorkForce 630(Network)] C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIGBA.EXE /FU "C:\Windows\TEMP\E_SB7B.tmp" /EF "HKCU"
uRun: [TLxbxUUdsBf] C:\ProgramData\TLxbxUUdsBf.exe
mRun: [ITSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START
mRun: [PCMAgent] "C:\Program Files (x86)\CyberLink\PowerCinema for TOSHIBA\PCMAgent.exe"
mRun: [CLMLServer] "C:\Program Files (x86)\CyberLink\PowerCinema for TOSHIBA\Kernel\CLML\CLMLSvc.exe"
mRun: [NDSTray.exe] NDSTray.exe
mRun: [cfFncEnabler.exe] cfFncEnabler.exe
mRun: [Camera Assistant Software] "C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe" /start
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [AgentMonitor] "C:\Program Files (x86)\VTech\DownloadManager\System\AgentMonitor.exe"
mRun: [EEventManager] "C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe"
mRun: [FUFAXSTM] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe"
mRun: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~2\Office14\ONBttnIE.dll/105
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBC} - C:\Program Files (x86)\Java\jre1.6.0_06\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgpp.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~2\Office14\GROOVEEX.DLL
BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG10\avgssiea.dll
BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
mRun-x64: [IgfxTray] C:\Windows\system32\igfxtray.exe
mRun-x64: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
mRun-x64: [Persistence] C:\Windows\system32\igfxpers.exe
mRun-x64: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
mRun-x64: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
mRun-x64: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
mRun-x64: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
mRun-x64: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
mRun-x64: [IAAnotif] "C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe"
mRun-x64: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun-x64: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe"
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Dave\AppData\Roaming\Mozilla\Firefox\Profiles\pxbgqgg5.default\
FF - component: C:\Program Files (x86)\AVG\AVG10\Firefox4\components\avgssff4.dll
FF - plugin: C:\PROGRA~2\MICROS~2\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~2\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.60310.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll
FF - plugin: C:\Users\Dave\AppData\Local\Google\Update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: C:\Users\Dave\AppData\Roaming\Move Networks\plugins\npqmp071706000001.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;C:\Windows\system32\DRIVERS\AVGIDSEH.Sys --> C:\Windows\system32\DRIVERS\AVGIDSEH.Sys [?]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\system32\DRIVERS\avgrkx64.sys --> C:\Windows\system32\DRIVERS\avgrkx64.sys [?]
R0 tos_sps64;TOSHIBA tos_sps64 Service;C:\Windows\system32\DRIVERS\tos_sps64.sys --> C:\Windows\system32\DRIVERS\tos_sps64.sys [?]
R1 Avgtdia;AVG TDI Driver;C:\Windows\system32\DRIVERS\avgtdia.sys --> C:\Windows\system32\DRIVERS\avgtdia.sys [?]
R3 NETw5v64;Intel(R) Wireless WiFi Link Adapter Driver for Windows Vista 64 Bit ;C:\Windows\system32\DRIVERS\NETw5v64.sys --> C:\Windows\system32\DRIVERS\NETw5v64.sys [?]
R3 O2MDRDR;O2MDRDR;C:\Windows\system32\DRIVERS\o2mdx64.sys --> C:\Windows\system32\DRIVERS\o2mdx64.sys [?]
R3 O2SDRDR;O2SDRDR;C:\Windows\system32\DRIVERS\o2sdx64.sys --> C:\Windows\system32\DRIVERS\o2sdx64.sys [?]
R3 QIOMem;Generic IO & Memory Access;C:\Windows\system32\DRIVERS\QIOMem.sys --> C:\Windows\system32\DRIVERS\QIOMem.sys [?]
R3 yukonx64;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk60x64.sys --> C:\Windows\system32\DRIVERS\yk60x64.sys [?]
S1 Avgldx64;AVG AVI Loader Driver;C:\Windows\system32\DRIVERS\avgldx64.sys --> C:\Windows\system32\DRIVERS\avgldx64.sys [?]
S1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\system32\DRIVERS\avgmfx64.sys --> C:\Windows\system32\DRIVERS\avgmfx64.sys [?]
S2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe [2011-4-18 7398752]
S2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe [2011-2-8 269520]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 ConfigFree Gadget Service;ConfigFree Gadget Service;C:\Program Files (x86)\Toshiba\ConfigFree\CFProcSRVC.exe [2008-4-3 36864]
S2 ConfigFree Service;ConfigFree Service;C:\Program Files (x86)\Toshiba\ConfigFree\CFSvcs.exe [2008-4-17 40960]
S2 FlipShareServer;FlipShare Server;C:\Program Files (x86)\Flip Video\FlipShareServer\FlipShareServer.exe [2010-12-15 1085440]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-3-20 136176]
S2 OpenLibSys;OpenLibSys;C:\Program Files (x86)\NXP\FM Radio\OpenLibSysX64.sys [2011-3-4 14544]
S2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe [2007-12-3 175104]
S3 AVGIDSDriver;AVGIDSDriver;C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys --> C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys [?]
S3 AVGIDSFilter;AVGIDSFilter;C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys --> C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys [?]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-3-20 136176]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2010-3-25 30969208]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 SmartFaceVWatchSrv;SmartFaceVWatchSrv;C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVWatchSrv.exe [2008-4-24 84992]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WMZuneComm;Zune Windows Mobile Connectivity Service;C:\Program Files\Zune\WMZuneComm.exe [2010-11-11 306416]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2011-3-11 93184]
S4 KR10I64;KR10I64;C:\Windows\system32\drivers\kr10i64.sys --> C:\Windows\system32\drivers\kr10i64.sys [?]
S4 KR10N64;KR10N64;C:\Windows\system32\drivers\kr10n64.sys --> C:\Windows\system32\drivers\kr10n64.sys [?]
.
=============== Created Last 30 ================
.
2011-05-24 17:07:33 -------- d--h--w- C:\Users\Dave\AppData\Roaming\Malwarebytes
2011-05-24 17:07:30 38224 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
2011-05-24 17:07:30 -------- d--h--w- C:\ProgramData\Malwarebytes
2011-05-24 17:07:27 24152 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-05-24 17:07:27 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-05-24 16:13:38 475648 ---ha-w- C:\ProgramData\TLxbxUUdsBf.exe
2011-05-18 01:28:05 404640 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-05-15 09:01:28 2409784 ----a-w- C:\Program Files\Windows Mail\OESpamFilter.dat
2011-05-15 09:01:28 2409784 ----a-w- C:\Program Files (x86)\Windows Mail\OESpamFilter.dat
2011-05-11 13:19:59 89048 ----a-w- C:\Program Files (x86)\Mozilla Firefox\libEGL.dll
2011-05-11 13:19:59 781272 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozsqlite3.dll
2011-05-11 13:19:59 465880 ----a-w- C:\Program Files (x86)\Mozilla Firefox\libGLESv2.dll
2011-05-11 13:19:59 1874904 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozjs.dll
2011-05-11 13:19:59 15832 ----a-w- C:\Program Files (x86)\Mozilla Firefox\mozalloc.dll
2011-05-11 13:19:58 1974616 ----a-w- C:\Program Files (x86)\Mozilla Firefox\D3DCompiler_42.dll
2011-05-11 13:19:58 1892184 ----a-w- C:\Program Files (x86)\Mozilla Firefox\d3dx9_42.dll
2011-05-11 13:19:58 142296 ----a-w- C:\Program Files (x86)\Mozilla Firefox\components\browsercomps.dll
2011-05-06 02:14:27 -------- d--h--w- C:\Users\Dave\AppData\Roaming\Flip Video
2011-05-06 02:13:43 -------- d--h--w- C:\ProgramData\Flip Video
2011-05-06 02:13:41 -------- d-----w- C:\Program Files (x86)\Flip Video
2011-04-27 23:51:45 4240384 ----a-w- C:\Windows\SysWow64\GameUXLegacyGDFs.dll
2011-04-27 23:51:45 4240384 ----a-w- C:\Windows\System32\GameUXLegacyGDFs.dll
2011-04-27 23:51:45 32256 ----a-w- C:\Windows\System32\Apphlpdm.dll
2011-04-27 23:51:45 28672 ----a-w- C:\Windows\SysWow64\Apphlpdm.dll
2011-04-25 18:08:18 77824 ---ha-w- C:\Windows\SysWow64\EBAPI.dll
2011-04-25 18:08:18 65536 ---ha-w- C:\Windows\SysWow64\EEBUtil.dll
2011-04-25 18:08:18 55808 ---ha-w- C:\Windows\SysWow64\EEBSDKIF.dll
2011-04-25 18:08:18 135168 ---ha-w- C:\Windows\SysWow64\EEBAPI.dll
2011-04-25 18:08:18 110592 ---ha-w- C:\Windows\SysWow64\EEBDSCVR.dll
2011-04-25 18:06:44 -------- d-----w- C:\Program Files\Common Files\EPSON
2011-04-25 18:06:11 -------- d-----w- C:\Program Files (x86)\EpsonNet
2011-04-25 18:05:41 558592 ----a-w- C:\Windows\System32\ensppmon.dll
2011-04-25 18:05:41 558592 ----a-w- C:\Windows\System32\enppmon.dll
2011-04-25 18:05:41 538112 ----a-w- C:\Windows\System32\ensppui.dll
2011-04-25 18:05:41 538112 ----a-w- C:\Windows\System32\enppui.dll
2011-04-25 18:05:41 250880 ----a-w- C:\Windows\System32\enspres.dll
2011-04-25 18:05:41 250880 ----a-w- C:\Windows\System32\enpres.dll
2011-04-25 18:05:41 -------- d-----w- C:\Program Files\EpsonNet
2011-04-25 18:05:26 -------- d-----w- C:\Program Files (x86)\Common Files\EPSON
2011-04-25 18:03:32 -------- d-----w- C:\Program Files (x86)\Epson Software
2011-04-25 18:02:45 80024 ----a-w- C:\Windows\SysWow64\PICSDK.dll
2011-04-25 18:02:45 51360 ----a-w- C:\Windows\SysWow64\EpPicPrt.dll
2011-04-25 18:02:45 51360 ----a-w- C:\Windows\SysWow64\EpPicMgr.dll
2011-04-25 18:02:45 501912 ----a-w- C:\Windows\SysWow64\PICSDK2.dll
2011-04-25 18:02:45 108704 ----a-w- C:\Windows\SysWow64\PICEntry.dll
2011-04-25 18:01:23 118784 ----a-w- C:\Windows\System32\E_ILMGBA.DLL
2011-04-25 18:01:21 88064 ----a-w- C:\Windows\System32\E_IBCBGBA.DLL
2011-04-25 18:00:32 -------- d--h--w- C:\ProgramData\EPSON
2011-04-25 17:58:24 128392 ----a-w- C:\Windows\System32\esdevapp.exe
2011-04-25 17:58:23 464384 ----a-w- C:\Windows\System32\esxw2ud.dll
2011-04-25 17:58:23 17408 ----a-w- C:\Windows\System32\esxcdev.dll
2011-04-25 17:58:17 -------- d-----w- C:\Program Files (x86)\epson
.
==================== Find3M ====================
.
2011-04-15 03:28:12 117328 ----a-w- C:\Windows\System32\drivers\AVGIDSDriver.sys
2011-04-05 06:59:54 377936 ----a-w- C:\Windows\System32\drivers\avgtdia.sys
2011-03-18 18:32:10 71072 ----a-w- C:\Windows\CouponPrinter.ocx
2011-03-16 22:03:18 37456 ----a-w- C:\Windows\System32\drivers\avgrkx64.sys
2011-03-10 16:30:11 1360384 ----a-w- C:\Windows\System32\mfc42u.dll
2011-03-10 16:30:10 1398784 ----a-w- C:\Windows\System32\mfc42.dll
2011-03-10 16:12:54 1161728 ----a-w- C:\Windows\SysWow64\mfc42u.dll
2011-03-10 16:12:54 1136640 ----a-w- C:\Windows\SysWow64\mfc42.dll
2011-03-04 22:23:56 13 --sh--r- C:\Windows\SysWow64\drivers\fbd.sys
2011-03-03 15:09:00 975872 ----a-w- C:\Windows\System32\inetcomm.dll
2011-03-03 15:06:28 100352 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll
2011-03-03 15:06:27 331776 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll
2011-03-03 15:06:27 281600 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll
2011-03-03 15:00:15 738816 ----a-w- C:\Windows\SysWow64\inetcomm.dll
2011-03-03 14:56:29 173056 ----a-w- C:\Windows\apppatch\AcXtrnal.dll
2011-03-03 14:56:26 459776 ----a-w- C:\Windows\apppatch\AcSpecfc.dll
2011-03-03 14:56:25 541696 ----a-w- C:\Windows\apppatch\AcLayers.dll
2011-03-03 14:56:25 2153984 ----a-w- C:\Windows\apppatch\AcGenral.dll
2011-03-03 13:15:30 2760704 ----a-w- C:\Windows\System32\win32k.sys
2011-03-02 15:10:39 117760 ----a-w- C:\Windows\System32\dnsrslvr.dll
2011-03-01 20:25:18 41552 ----a-w- C:\Windows\System32\drivers\avgmfx64.sys
2011-02-27 15:53:47 18320 ----a-w- C:\Windows\System32\kdcom.dll
2011-02-27 15:53:46 1075600 ----a-w- C:\Windows\System32\winload.efi
2011-02-27 15:53:45 990096 ----a-w- C:\Windows\System32\winresume.efi
2011-02-27 15:53:45 979344 ----a-w- C:\Windows\System32\winresume.exe
2011-02-27 15:53:45 20880 ----a-w- C:\Windows\System32\kdusb.dll
2011-02-27 15:53:45 18832 ----a-w- C:\Windows\System32\kd1394.dll
2011-02-27 15:53:45 1062800 ----a-w- C:\Windows\System32\winload.exe
.
============= FINISH: 15:23:17.82 ===============
and
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_11-05-19.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 3/4/2011 2:19:16 PM
System Uptime: 5/24/2011 2:18:31 PM (1 hours ago)
.
Motherboard: TOSHIBA | | Satellite U405
Processor: Intel(R) Core(TM)2 Duo CPU T6400 @ 2.00GHz | U2E1 | 1995/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 282 GiB total, 173.924 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
Adobe Flash Player 10 Plugin
Adobe Flash Player 9 ActiveX
Adobe Reader 8.1.2
Apple Application Support
Apple Software Update
BufferChm
Camera Assistant Software for Toshiba
CD/DVD Drive Acoustic Silencer
Compatibility Pack for the 2007 Office system
Copy
Coupon Printer for Windows
CustomerResearchQFolder
CyberLink PowerCinema for TOSHIBA
Definition update for Microsoft Office 2010 (KB982726)
Destination Component
DeviceDiscovery
DeviceManagementQFolder
DJ_AIO_03_F4200_ProductContext
DJ_AIO_03_F4200_Software
DJ_AIO_03_F4200_Software_Min
DVD Decrypter (Remove Only)
DVD MovieFactory for TOSHIBA
DVD Shrink 3.2
Epson Event Manager
Epson FAX Utility
Epson PC-FAX Driver
EPSON Scan
EpsonNet Print
EpsonNet Setup 3.3
eSupportQFolder
F4200
F4200_Help
FlipShare
FM Tuner Utility
Garmin Training Center
Garmin USB Drivers
Google Chrome
Google Earth
Google Update Helper
GPBaseService
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Photosmart Essential 2.5
HP Update
HPProductAssistant
HPSSupply
ImgBurn
Java(TM) 6 Update 6
Learning Lodge Navigator
Malwarebytes' Anti-Malware
MarketResearch
Media Manager for WALKMAN 1.2
Memeo AutoBackup
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Works
Microsoft XML Parser
Move Media Player
Mozilla Firefox 4.0.1 (x86 en-US)
Mozilla Thunderbird (3.1.10)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
OverDrive Media Console
Pocket-DVD Studio(remove only)
PQ DVD to iPod Video Suite (remove only)
PSSWCORE
QuickBooks Financial Center
QuickTime
Safari
Scan
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft Excel 2010 (KB2466146)
Security Update for Microsoft Office 2010 (KB2289078)
Security Update for Microsoft Office 2010 (KB2289161)
Security Update for Microsoft PowerPoint 2010 (KB2519975)
Security Update for Microsoft Publisher 2010 (KB2409055)
Security Update for Microsoft Word 2010 (KB2345000)
Security Update for Windows Media Encoder (KB2447961)
Skype Toolbars
Skype™ 5.1
SmartWebPrintingOC
SolutionCenter
Status
Toolbox
Toshiba Assist
TOSHIBA ConfigFree
TOSHIBA DVD PLAYER
TOSHIBA Extended Tiles for Windows Mobility Center
TOSHIBA Face Recognition
TOSHIBA Games
TOSHIBA Hardware Setup
TOSHIBA PowerCinema Helper
Toshiba Registration
TOSHIBA Software Upgrades
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Supervisor Password
TOSHIBA Value Added Package
TrayApp
UnloadSupport
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft Office 2010 (KB2202188)
Update for Microsoft Office 2010 (KB2413186)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft OneNote 2010 (KB2493983)
Update for Microsoft Outlook Social Connector (KB2441641)
VideoToolkit01
Visual Studio 2008 x64 Redistributables
VTech Download Agent Library
WebReg
Windows Media Encoder 9 Series
Windows Media Player Firefox Plugin
.
==== Event Viewer Messages From Past Week ========
.
5/24/2011 2:22:05 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
5/24/2011 11:55:21 AM, Error: ACPI [13] - : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
5/24/2011 10:57:31 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Avgldx64 Avgmfx64 spldr Tosrfcom Wanarpv6
5/24/2011 10:57:31 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
5/24/2011 10:56:34 AM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\System32\IWMSSvc.dll Error Code: 21
5/24/2011 10:56:29 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
5/24/2011 10:56:25 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
5/24/2011 10:56:19 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
5/24/2011 10:36:45 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
5/24/2011 10:28:06 AM, Error: Service Control Manager [7022] - The Windows Update service hung on starting.
5/17/2011 6:55:32 PM, Error: Service Control Manager [7022] - The HP CUE DeviceDiscovery Service service hung on starting.
.
==== End Of File ===========================