TechSpot

Windows XP continually rebooting

By arc839
May 24, 2007
  1. Hi . . . Please help I am at my wits end.

    I have an Intel Celeron 2.6 processor
    Operating system: windows XP home with service packs 1 and 2
    384MB DDR (PC1200)

    I recently installed a DVD Drive and no problems existed other than I did not have any sound to hear DVD Movies.

    So this weekend, I upgraded the windows media player and installed a better sound card and have been having this problem ever since.

    I have removed the sound card, but the computer still reboots which is weird in that I have unchecked the automatic restart box under the System Failure Box.

    The stop message I originally received was:

    STOP: 0x0000008E (0XC0000005,0x0067006E,0xEDCFACF0,0X00000000)
    After restarting it rebooted again and I received:
    STOP: 0x0000008E (0XC0000005,0X006B0073,0XEE85CCF0,0X00000000)

    at this point I removed the sound card and replaced the dVD drive with the old CD Burner, but it didn't help and I received this message:

    STOP: 0x0000008E (0XC0000005,0x0067006E,0XEE81ECF0,0X00000000)

    I wish I could get you a copy of the dumpfile, but the computer does not stay running long enough for me to copy.

    Any help?
     
  2. fastco

    fastco TS Rookie Posts: 1,511

    Can you run it in safe mode with networking? if so you can upload the minidumps so we can see what's going on
     
  3. fastco

    fastco TS Rookie Posts: 1,511

    Uninstall the upgraded Media Player and go back to the original.
     
  4. arc839

    arc839 TS Rookie Topic Starter

    I'll try to get the minidumps using safe mode. I was able to use restore and the system seemed to work for a couple of hours and thought it was fixed, but it started again. I should've copied the minidumps, but I thought I was safe. I'll send them as soon as I can.
     
  5. arc839

    arc839 TS Rookie Topic Starter

    minidump

    Okay I was able to restore and copy minidumps before it started again. Any assistance that can be provided would be greatly appreciated.
     

    Attached Files:

  6. peterdiva

    peterdiva TechSpot Ambassador Posts: 1,202

    Looks like you have a Trojan - spoolsvv.sys. File info.

    BugCheck 1000008E, {c0000005, 0, f7a0bcf0, 0}
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    Image path: spoolsvv.sys Image name: spoolsvv.sys Timestamp: Thu May 03 22:12:09 2007 (4639EDB9)
     
  7. arc839

    arc839 TS Rookie Topic Starter

    Trojan!!!

    Thanks,
    I'll download the program you suggested to remove it. hope it works.
     
  8. arc839

    arc839 TS Rookie Topic Starter

    Trojan

    I downloaded the file and ran the program. It seems to have worked, but I have a hard time getting on line. oh well. :hotbounce
     
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.