Windows XP - Freezing

By rgobio
Aug 28, 2006
  1. Hi all.

    Hope someone can help.

    I have Windows XP. Recently, it has started freezing just after the password is entered. Everything loads up fine, but as soon as I input the password to load my preferences, the computer freezes and I see the hourglass.

    I have tried to use the repair option from booting from CD, and it went through the whole process wthout a problem, but when I went to log in, it froze again.

    I then tried to log in as a "Guest", but again it froze.

    I am thinking it is a virus, and if so, how can I get rid of this virus without signing in?

    I have the AVAST anti-virus as well as PC-Cillin antivirus. I also have Webroot anti-spyware as well as Windows defender. I thought I was pretty well protected....

    Any suggestions so that I do not have to spend $150 or more?

    Any help is much appreciated. Thanks

  2. fastco

    fastco TS Booster Posts: 1,122

    If you have a newer version of PC-Cillin (not sure about Avast) you can boot off of the cd and do a virus scan. Can you start the computer in Safe Mode (press F8 while booting)? If so try to run a scan in safe mode and also download and run an anti-spyware program, as it could be spyware also. Run that in safe mode as well and remove all of the stuff it finds. Then go here and follow the instructions:
  3. rgobio

    rgobio TS Rookie Topic Starter

    Thanks for the help

    Actually, I had a conflict between Avast and PC-Cillin. Apparently with Windows XP you cannot have more than one anti-virus running. That was the cause of the problem.
    PC-Cillin is now disabled and everything is fine.:grinthumb
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