Here's the story, my dads computer was getting loaded with viruses and adware/spyware. It was bad to the point where I told him he should format and reinstall windows. First what he did was pop in the restore disk and use it to put a fresh copy of windows on, I wasn't all to suprised when that didn't work because I've seen that happen many times. So I decided to take it and try, I used the windows xp repair command line to format using the format command. I then reinstalled Win XP with his restore disks, it seemed to be working ok, but all the microsoft updates kept failing to install and on an attempt to restart I got the "Windows didn't shut down properly screen" and when I chose any option it would just restart. After this, I formated again and installed win xp using my windows xp home edition cd and the exact same thing happened. I've tried multiple times to format and reinstall, I've even deleted the partition and recreated it and I get the same type of error everytime. Is it possible that somehow there is still a virus on there? If thats the case, how can I get rid of it? Or, I was thinking it might just be the hard drive going bad, is that a possibility?
I would appreciate any help anyone here can give me, I've never had a problem quite like this before. If you need any more information from me I'd be happy to give it.
Thanks in advance,
Tim
I would appreciate any help anyone here can give me, I've never had a problem quite like this before. If you need any more information from me I'd be happy to give it.
Thanks in advance,
Tim