Hello everyone,
My Windows XP not able to boot up after I ran defrag. Here is the blue screen message:
My computer is a Dell Dimension 8400 with Windows XP Home Edition (SP2), P4 3.2GHz, 1GB RAM, Maxtor 160GB SATA HDD and DVD drive.
I removed the unbootable Maxtor HDD and mounted a brand new WD 320GB SATA HDD with the same OS, and the PC was able to boot up and operate normally. I then mounted the unbootable Maxtor HDD side by side with the WD HDD, and the PC was able to boot but slower. I can see both HDD are listed on Computer Management, but I was not able to see the content of the Maxtor HDD. When I clicked on the drive letter on Windows Explorer, it shows me the following message:
This same problem had happened once before, and the Maxtor HDD is working again after I reformatted it. But this time I have some important family videos and photos in it so I wish someone would give me some ideas on how to resurrect my data.
Please help. Thank you very much.
Atom
My Windows XP not able to boot up after I ran defrag. Here is the blue screen message:
A problem has been detected and Windows has been shut down to prevent damage
to your computer.
UNMOUNTABLE_BOOT_VOLUME
If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:
Check to make sure any hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use Safe Mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.
Technical information:
*** STOP: 0x0000ED (0x867698D0, 0xC0000185, 0x00000000, 0x00000000)
My computer is a Dell Dimension 8400 with Windows XP Home Edition (SP2), P4 3.2GHz, 1GB RAM, Maxtor 160GB SATA HDD and DVD drive.
I removed the unbootable Maxtor HDD and mounted a brand new WD 320GB SATA HDD with the same OS, and the PC was able to boot up and operate normally. I then mounted the unbootable Maxtor HDD side by side with the WD HDD, and the PC was able to boot but slower. I can see both HDD are listed on Computer Management, but I was not able to see the content of the Maxtor HDD. When I clicked on the drive letter on Windows Explorer, it shows me the following message:
E:\ is not accessible.
The request could not be performed because of an I/O device error.
This same problem had happened once before, and the Maxtor HDD is working again after I reformatted it. But this time I have some important family videos and photos in it so I wish someone would give me some ideas on how to resurrect my data.
Please help. Thank you very much.
Atom