3-4 nights ago, my fiance downloaded limewire after hearing someone at work talk about it. He tried to download Mr. and Mrs Smith. I wasn't around to stop this from happening, I don't use P2P because of the virus hazzard. We have spysweeper and norton installed. Even since he downloaded that file, our laptop has been a mess. When I try to open My Computer from the desktop, nothing happens, say with Internet Explorer. If I go to the start tap and open IE from there, it works, but I can't run multiple IE windows. The MR and MRs. Smith file he downloaded does not play and I can't get rid of it, everytime I have tried this, it says its in use by another program. I have even tried the shift+delete and doing this in safe mode. Nothing works. Yesterday I was trying to print scanned copies of my college transcripts, and it took about 5 minutes to work from the desktop\my document\my pics\transcripts. The transition to each folder was about a minute to a minute and a half. I am freaking out. I've run both spy sweeper and norton several times, its picked up nothing. Also, the CPU will spike at show around 85-95% usage and I have to shut it down and restart. Please please please help me. If I can't get this fixed, I have to take the lap top down to best buy where I bought it and lose it for a week or two while they fix it and we both rely on it for grad school and work. THey are already telling me over the phone that they are probably going to have to reinstall Windows on it. Help!!I am not that computer savvy if anyone has some advice or knows what to do, don't be afraid to dumb it down for me. Here is what I am running
HP Pavillion zd7200
Windows XP Home Addition with SP2
Intel Pentium 4, 3.20 Ghz
80GB HD
1.0 GB DDR SDRAM
Thanks in advance..
HP Pavillion zd7200
Windows XP Home Addition with SP2
Intel Pentium 4, 3.20 Ghz
80GB HD
1.0 GB DDR SDRAM
Thanks in advance..